297182 - color quality drops from highest 32 bit to lowest 8 bit when I open firefox

Status: RESOLVED WORKSFORME

(Firefox :: Shell Integration, defect)

Description

[guy]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

WHEN I OPEN FIREFOX FROM DESKTOP THE OS SCREEN COLOR SETTINGS CHANGE FROM
HIGHEST QUALITY (32 BIT) TO LOWEST QUALITY (8 BIT)CAUSING GRAINY PICTURES AND
BLACKED OUT ICONS.WHEN I CLOSE FIRE FOX IT GOES BACK TO HIGHEST QUALITY. THIS
DOES NOT HAPPEN WHEN I OPEN EXPLORER. 

Reproducible: Always

Steps to Reproduce:
1.DOUBLE CLICK FIRFOX DESKTOP ICON
2.
3.

Actual Results:  
SCREEN GOES BLANK FOR 3 SECONDS THEN SHOWS DESKTOP AT LOWER QUALITY COLOR
SETTING THEN FIREFOX OPENS ALSO IN LOWER QUALITY COLOR SETTING

Expected Results:  
OPENED FIREFOX AND NOT CHANGE COLOR SETTINGS

Comment 1

[Carsten Book [:Tomcat]]

WFM Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b2) Gecko/20050608
Firefox/1.0+
Sounds like a Problem with your Video Card/Video Driver.

Comment 2

[Brian Polidoro]

Check the properties of the shortcut used to run firefox.  There should be a
compatibility tab.  Make sure none of the check boxes under display settings are
checked.  

This is probably an invalid bug.

This has been encountered before on Mozillazine:
http://forums.mozillazine.org/viewtopic.php?t=269142

Comment 3

[Jeff]

I switched to the shortcut for Firefox and under properties found there was a
box checked for 256 colors.  I removed the checkmark and the problem
disappeared.  Duh !

Comment 4

[Aaron Racine]

It's unclear if the author of comment #3 is the original bug reporter, but regardless, WFM.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/2007051502 Firefox/2.0.0.4

Comment 5

[Carsten Book [:Tomcat]]

- Resolving as works for me, 

Reporter, if this still an issue, please see comments #2 and #3 for possible workarounds.