297248 - Thunderbird can't receive incoming e-mail

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[paltron]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Thunderbird hangs when I open it. It cannot receive inbound e-mails. It will
send, albeit very slowly. Tried to de-install and re-install, fix the registry,
re-start a few times, even system restore; nothing worked. Outlook Express works
fine.

Reproducible: Always

Steps to Reproduce:
1. Open Thunderbird.
2. Wait for the opening screen.
3. Try to check messages
Actual Results:  
PC hangs.

Expected Results:  
Open and run nromally.

Comment 1

[Adam Guthrie]

This is probably caused by a faulty extension in your profile directory (which
is not uninstalled on a reinstall). Try following these steps and seeing if you
encounter the same problem. If you don't, mark this bug as INVALID.

http://www.mozilla.org/support/firefox/faq#troubleshooting

Comment 2

[paltron]

Bug narrowed down to Thunderbird 1.0 not being able to check and receive
e-mails. Sending, composing and deleting functions are fine. 

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Adam Guthrie]

This is due to a bad extension you have installed and or shoddy network
connection/general connection issues.