Thunderbird doesn't fully load when selecting one of multiple profiles



14 years ago
14 years ago


(Reporter: avvy, Assigned: mscott)


Windows XP

Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

I have four profiles in TB 1.0.2. When loading TB I select any of the profiles
TB fails to load. I then have to go into task manager and end process. If I
don't multiple instances of TB can be running with no front end window showing.
The first instance is about 11,000 mb of memory, with each other instance being
around 3,000mb of memory.

Reproducible: Sometimes

Steps to Reproduce:
1.Set up multiple accounts in TB (I have four)
2.Open TB
3.Select a profile to view

Actual Results:  
TB doesn't load front end window but is listed in task manager.

Expected Results:  
It should have loaded TB correctly.

This happens when clicking the Read Mail menu option in Firefox as well as using
the TB shortcut on the desktop.

Comment 1

14 years ago
Sorry - 11,000 K memory and 3,000 K memory NOT MB!
Version: unspecified → 1.0
Starting with -safe-mode seemed to solve the problem for some people, but not
everyone, appparently. Also removing the \extensions folder from the profile
seemed to take care of the problem.

Comment 3

14 years ago
This appears to happen much more frequently when opening TB via the Firefox menu
Tools>Read Mail, rather than using the start menu, desktop or run command.
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Last Resolved: 14 years ago
Resolution: --- → EXPIRED
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