Closed Bug 297356 Opened 20 years ago Closed 19 years ago

Email disappear if use "Fetch Headers only" and lost the connection while download the messages

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: zeque, Assigned: mscott)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322)
Build Identifier: 

The problem is when I enable the Fetch-Headers Only, and if i download all the 
headers and I do a click in " Click here to download the rest of the message" 
it start to download, but if I lost the internet connection then the message 
disappear and I can't download it again, but the message is not deleted from 
the server.
I use Mozilla Thunderbird V. 1.0.2(20050317), I have Windows XP SP1, and I test 
this problem in anothers machines, and i had the same problem. I used to use a 
satellital connection, and is very common lost it.

Reproducible: Always

Steps to Reproduce:
1. Tools, Account Settings, Server Settings, Check the "Fetch headers only" box
2. Send and email with attachments to yourself.
3. Click on Get Mail, click over the new mail, and you will see "Click here to 
download the rest of the messages"
4. While the message is downloading unplug you cable connection, or drop it.

Actual Results:  
Your header will disappear, and only you can see the text "Click here to 
download the rest of the messages" and the messages couldn't be downloading 
never more, but it is not deleted from the mail server.


Expected Results:  
If I lost the connection Thunderbird must show an error, and when the 
connection is restored it should download the message.

Excuseme for my english =)
Howard, is this something we've fixed since 1.0?
(In reply to comment #1)
> Howard, is this something we've fixed since 1.0?

It sounds similar to the problem I had in bug 261668 with losing the connection
in the middle of a header download. I'll note that the fixes for that bug were
committed after 20050317. However, I'm not entirely sure that the fix in 261668
(attachment 172921 [details] [diff] [review]) directly addresses this problem. I.e., in that case, we're
retrieving the list of new Msg IDs from the POP server and getting interrupted.
Here we're retrieving a single message body. Probably the same section of code
(POP3_ERROR_DONE case) is involved, but it seems to be a different set of
preconditions.
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/
Resolved in 1.0.7(20050923)

Thank You Very Much!!!
Zeque
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → FIXED
Summary: Email disappear if use Fetch-Header only and lost the connection while download the messages → Email disappear if use "Fetch Headers only" and lost the connection while download the messages
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