Closed
Bug 297507
Opened 20 years ago
Closed 19 years ago
Thunderstripe 1.0.2 could not be installed because it is not compatible with Firefox
Categories
(Thunderbird :: Installer, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: nrjo, Assigned: mscott)
References
()
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4 When attempting to download and use a new theme for Thunderbird, the above message (...or for each theme I try) occurs. Reproducible: Always Steps to Reproduce: 1.Go to Thunderbird email 2.Tools 3.Get More Themes 4.Choose (any) theme 5.Install theme 6.ok 7.Message appears:Thunderstipe 1.0.2 could not be installed because it is not compatible with Firefox. Actual Results: Could do nothing more. Theme would not download to be installed because of incompatibility with Firefox. Expected Results: It should have automatically downloaded.
Comment 1•20 years ago
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You can't install Thunderbird themes or extensions from within Firefox. Follow these steps to install the theme, then mark this bug as INVALID. Theme Install Instructions for Thunderbird Users: (1) Right-Click the link and choose "Save Link As..." to Download and save the file to your hard disk. (2) In Mozilla Thunderbird, open the theme manager (Tools Menu/Themes) (3) Click the Install button, and locate/select the file you downloaded and click "OK".
Comment 2•19 years ago
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This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
Comment 3•19 years ago
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It's pretty obvious that the user was just trying to install a TB extension from within FF. -> INVALID
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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Description
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