Closed Bug 297507 Opened 20 years ago Closed 19 years ago

Thunderstripe 1.0.2 could not be installed because it is not compatible with Firefox

Categories

(Thunderbird :: Installer, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: nrjo, Assigned: mscott)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

When attempting to download and use a new theme for Thunderbird, the above
message (...or for each theme I try) occurs. 

Reproducible: Always

Steps to Reproduce:
1.Go to Thunderbird email 
2.Tools
3.Get More Themes
4.Choose (any) theme
5.Install theme
6.ok
7.Message appears:Thunderstipe 1.0.2 could not be installed because it is not
compatible with Firefox. 

Actual Results:  
Could do nothing more. Theme would not download to be installed because of
incompatibility with Firefox. 

Expected Results:  
It should have automatically downloaded.
You can't install Thunderbird themes or extensions from within Firefox. Follow
these steps to install the theme, then mark this bug as INVALID.

Theme Install Instructions for Thunderbird Users:
(1) Right-Click the link and choose "Save Link As..." to Download and save the
file to your hard disk.
(2) In Mozilla Thunderbird, open the theme manager (Tools Menu/Themes)
(3) Click the Install button, and locate/select the file you downloaded and
click "OK".
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/
It's pretty obvious that the user was just trying to install a TB extension from
within FF. -> INVALID
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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