297776 - downloading messages for offline use doesn't work with Google Desktop Search

Status: RESOLVED FIXED

(Thunderbird :: General, defect)

Description

[Scott Renner]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Try to download messages for offline use from an IMAP server (UW-IMAP 2004d). 
The  messages are copied to the local drive.  But when I try to read them in
offline mode, I get "the body of this message has not been downloaded..."

Reproducible: Always

Steps to Reproduce:
1. removed Thunderbird directory in "Application Data"
2. clean standard installation of TBird 1.0.2
3. create new profile, don't import anything
4. create new email account (linked to acct on UW-IMAP 2004d server)
5. turn off adaptive junk mail (or don't, same result either way)
6. connect to server, get INBOX headers
7. read a messsage online... works OK
8. Tools/Account Settings/Offline: make messages in Inbox available = ON

9. File/Offline/DownloadSyncNow
   sync mail messages ON
   work offline after download ON
   Select INBOX and one other IMAP folder for downloading
   Result:
     TBird downloads contents of INBOX
     TBird downloads contents of Folder2
     TBird downloads contents of INBOX *again*.  The local disk file
     is now twice the size of the inbox file on the IMAP server

10. Now working offline... try to read a message in INBOX
    Result: "the body of this message has not been downloaded"


Actual Results:  
Messages are not available in offline mode.
TBird downloads the entire contents of folders at each download.
Mail folders on the local drive get bigger and bigger.
"Compact folders" has no effect.

Expected Results:  
Messages should be available offline.
Only new messges should be downloaded.

Comment 1

[Scott Renner]

I just tried to reproduce this behavior on Mozilla 1.7.8.  Same steps as before:
clean install, etc.  And with that client, offline mode works just fine.

Comment 2

[Scott Renner]

On the other hand, I get the same broken behavior when I tried the TBird 1.1a
install.

Comment 3

[David :Bienvenu]

can you try just selecting the inbox for offline use (folder properties |
offline | select this folder for offline use. It does something slightly
different than the "make messages in my inbox available for offline use"
checkbox. Or do is that folder properties checkbox already checked?

Comment 4

[Scott Renner]

My INBOX and one other folder were selected for offline use.  I did this in step
#9, via the "select" button in the File/Offline/DownloadSyncNow dialog.  I'm
pretty sure that the offline checkbox in folder properties was also set ON.

I did experiment with "make messages in inbox available" not selected.  Final
results were the same; ie. I can't read stuff offline.  The exact behavior was
different; I think the INBOX was only downloaded once at each sync, not twice.

Comment 5

[David :Bienvenu]

Scott, do you by chance have Google Desktop Search installed?

Comment 6

[David :Bienvenu]

Attachment: proposed fix

Comment 7

[Scott Renner]

Yes, I do have Google Desktop Search installed.  I can't say that my trouble
began when I installed it... but it's possible.  I could remove GDS and see if
TBird works.  Is that worth doing?

Comment 8

[David :Bienvenu]

you don't need to uninstall it to test this - just exit from GDS before doing an
offline download. 

Comment 9

[Scott Renner]

Exited GDS.  Ran through the steps (skipped #8, just went straight to
File/Offline/DownloadSyncNow).  Everything works fine -- the downloaded messages
are now available in offline mode.  Hurray!  I think I'll just live without GDS
until TBird 1.1 comes out...

Comment 10

[David :Bienvenu]

fixed

Comment 11

[David :Bienvenu]

*** Bug 298425 has been marked as a duplicate of this bug. ***