298101 - crash at Pogo

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Pat]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

I can get into Pogo, but when I click play, Everything shuts down, except the
computer itself.     2wKK78O8fQ <-   I get this number when I try to copy and
paste the Mozilla Quality Feedback.  It says  in queue  program crash, try to
delete this.  Even when I restart the computer, before getting online, The
Mozilla Quality tab comes up, however, it  is not successfull in sending the
message.   
I have run AdAware, Spybot, Norton, and Stinger.  No major problems come up.

Reproducible: Always

Steps to Reproduce:
1.Try to get into a game in Pogo...says looking for Java, but can't find...I
have it.
2.Restart computer...get Mozilla Quality popup try sending, get crash.
3.While in POGO...it looks for Java and says that I don't have it....I do.  

Actual Results:  
See above

Expected Results:  
I should have gotten into a Pogo game.
Or....The Mozilla Quality Feedback Agent should have sent a message.
I can get into my ISP or Yahoo or other sites with no problem.

I don't know what a Module is.  I use Firefox, my ISP is Bluefrog.com
and then I got to Pogo and try to into a game...crash.
or I try to send the Mozilla Quality and it crashes...actually.

Comment 1

[Frank Wein [:mcsmurf]]

Maybe your firewall blocks sending the incident?

Comment 2

[William Cline]

This looks something like a Java bug. Can you try performing fresh installations
of Java and Firefox (preferably the latest nightly build)? Lacking confirmation,
this report may be closed.

Comment 3

[Jaime Mitchell (use [e-mail] for email)]

Pat why did you close this bug as fixed?

Comment 4

[Geof Duncan]

This bug also occurred for me as well... had nothing to do with Java. Talkback
initiated due to problem with Gmail notifier. 

Talkback loads, tries to send report and when it does, causes BSOD in Windows XP
Pro SP2.

Info from Windows Error report:

Server=watson.microsoft.com
UI LCID=1033
Flags=1696080
Brand=WINDOWS
TitleName=Microsoft Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
Stage2URL=
Stage2URL=/dw/bluetwo.asp?BCCode=100000d1&BCP1=FF155000&BCP2=00000002&BCP3=00000000&BCP4=F871B988&OSVer=5_1_2600&SP=2_0&Product=256_1
DataFiles=C:\DOCUME~1\LAPTOP~1\LOCALS~1\Temp\WERe47a.dir00\Mini072305-02.dmp|C:\DOCUME~1\LAPTOP~1\LOCALS~1\Temp\WERe47a.dir00\sysdata.xml
ErrorSubPath=blue
DirectoryDelete=C:\DOCUME~1\LAPTOP~1\LOCALS~1\Temp\WERe47a.dir00

Attached Mini072305 for further info....

Comment 5

[Geof Duncan]

(In reply to comment #4)
> This bug also occurred for me as well... had nothing to do with Java. Talkback
> initiated due to problem with Gmail notifier. 
> 
> Talkback loads, tries to send report and when it does, causes BSOD in Windows XP
> Pro SP2.
> 
> Info from Windows Error report:
> 
> Server=watson.microsoft.com
> UI LCID=1033
> Flags=1696080
> Brand=WINDOWS
> TitleName=Microsoft Windows
> DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
> ErrorText=A log of this error has been created.
> HeaderText=The system has recovered from a serious error.
> Stage2URL=
>
Stage2URL=/dw/bluetwo.asp?BCCode=100000d1&BCP1=FF155000&BCP2=00000002&BCP3=00000000&BCP4=F871B988&OSVer=5_1_2600&SP=2_0&Product=256_1
>
DataFiles=C:\DOCUME~1\LAPTOP~1\LOCALS~1\Temp\WERe47a.dir00\Mini072305-02.dmp|C:\DOCUME~1\LAPTOP~1\LOCALS~1\Temp\WERe47a.dir00\sysdata.xml
> ErrorSubPath=blue
> DirectoryDelete=C:\DOCUME~1\LAPTOP~1\LOCALS~1\Temp\WERe47a.dir00
> 
> Attached Mini072305 for further info....

Sorry, couldn't attach .dmp file for analysis... Bugzilla says file is empty!!
Will be happy to send to experts if necessary!!  Recommend changing status of
this to "CONFIRMED"

Comment 6

[timeless]

[e-mail]:
a. afaict your bug has nothing to do with the original problem report
b. you got a blue screen of death, these are not our fault, i have no intention
of confirming such a bug, and in general would threaten the account privileges
of anyone who considered confirming such a bug.

if you want to debug your crash:
1. grab windbg from http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2. install it
3. run it
4. file>open crash>browse to the .dmp file
5. !analyze -v

you may attach the output from !analyze -v. but i'd suggest you read it instead.
(and given that this bug has nothing to do with your problem, if you're going to
attach it to a bug, please use a new one)

Comment 7

[Jason]

On my Dell PC windows XP sp2, the popup asking me to install the quality
feedback agent turns up about once an hour.  When I click "cancel", it freezes
Firefox Version 1.0.4 and then crashes it.  The problem started 8/6/05 and
happened 3 times over the course of my time online. It didn't matter what
website I was viewing, it completely crashes the browser.  This has nothing to
do with trying to start any game.
I have no idea if I've reported my problem correctly, I'm finding the reporting
process extremely confusing.

Comment 8

[Jaime Mitchell (use [e-mail] for email)]

Marking Invalid (No url, no debug info for the crash, confusion about when the
crash occurs) - No response to comment 1 , comment 2 , comment 3 from the
reporter [e-mail] - Please reopen if you can add additional information.


Comments 4 - 6 do not relate to the origional bug. 

Changing summaryt to stop further comments not related being added to this bug.