298122 - My Firefox can find the software update, but it will not gain progress when downloading.

Status: RESOLVED DUPLICATE of bug 288054

(Toolkit :: Application Update, defect)

Description

[jakester9191]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1

I click on the little icon that shows that theres and update available.  After a
minute of searching, it finds the critical software update, so I select it and
click install, but it never gains progress.  I have a cable modem, so it should
be very fast like everything else i download or update.  I want to know the
cause of this malfunction.

Reproducible: Always

Steps to Reproduce:
1.I click the update icon
2.It shows me the software update
3.It will not gain progress on the update

Actual Results:  
It stayed on the updating page without any progress at all.

Expected Results:  
It should have downloaded the update.

Comment 1

[Daniel Veditz [:dveditz]]

If you're using 1.0.1 it should have been telling you about critical updates for
several months now. Clearly something is broken, and folks of the user support
groups (http://www.mozilla.org/support/#community) might be able to ask enough
questions to put together the puzzle, but it's probably far simpler to just go
to http://getfirefox.com and download the latest.

Clearing the confidential flag. Inability to get a security update is obviously
a security-related issue, but this is not an exploit that we need to keep hidden
from the black hats.

Comment 2

[Christian Balzer]

Go to "Tools -> Options -> Web Features" and enable "Allow web
sites to install software", then try again.

This is a dublicate of bug 288054.

Comment 3

[Jo Hermans]

*** This bug has been marked as a duplicate of 288054 ***