298464 - Firefox FROZEN

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[tooheys]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322)
Build Identifier: I can not get to it but I'm up to date

I do not care about all of your procedures and dictums. FireFox is frozen on my 
computer and I am now spending part of my morning debugging your software when 
I can generate enough of my own.

WHEN I booted up this morning, something about Media connectivity fired off and 
pretty much installed itself. Before I could stop it Firefox would load but 
would not establish connections with a home page. Nor could i open the Tools 
menu. I finally took FireFox out of the system and re-installed it. Even tried 
a reboot.

Right now FireFox is frozen up and is useless on my system. I've enjoyed using 
it but I'm now back to IE. Its the only way I can work and this has put me way 
behind.

Incidentally, I went to all the trouble to register for buggerme zilla and that 
did not work either.

Toohey

401 253 9908

Reproducible: Always

Steps to Reproduce:
1. see above
2.
3.

Actual Results:  
FF frozen -- will not work

Expected Results:  
Worked

Comment 1

[Adam Guthrie]

This is probably caused by a bad extension. Extensions are not uninstalled
because they are in your profile folder which is not uninstalled on
reinstallation. Try this in safe-mode and see if you can reproduce it.

http://www.mozilla.org/support/firefox/faq#troubleshooting

Comment 2

[chris sabo]

Sounds like spyware.  Try using Spybot S&D, MS Anti-spyware, ad-aware..ect

Comment 3

[Victor van Dijk]

(In reply to comment #0)
> User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET 
CLR 1.1.4322)
> Build Identifier: I can not get to it but I'm up to date
> I do not care about all of your procedures and dictums. FireFox is frozen on 
my 
> computer and I am now spending part of my morning debugging your software 
when 
> I can generate enough of my own.
> WHEN I booted up this morning, something about Media connectivity fired off 
and 
> pretty much installed itself. Before I could stop it Firefox would load but 
> would not establish connections with a home page. Nor could i open the Tools 
> menu. I finally took FireFox out of the system and re-installed it. Even 
tried 
> a reboot.
> Right now FireFox is frozen up and is useless on my system. I've enjoyed 
using 
> it but I'm now back to IE. Its the only way I can work and this has put me 
way 
> behind.
> Incidentally, I went to all the trouble to register for buggerme zilla and 
that 
> did not work either.
> Toohey
> 401 253 9908
> Reproducible: Always
> Steps to Reproduce:
> 1. see above
> 2.
> 3.
> Actual Results:  
> FF frozen -- will not work
> Expected Results:  
> Worked

Comment 4

[Victor van Dijk]

With great sadness, I have to report the same. Since version 1.0.4, Firefox 
hangs / hard-freezes my computer totally while simply trying to browse the 
internet. And , yes, I have Spybot installed and use it daily, but as to 
Firefox, to no avail. I've updated to 1.0.6, and Firefox deepfroze the system 
after 5 min. already! Me too was forced to remove Firefox from my system and 
use Interbat Exloiter again :-(((. My neigbor (also a computernerd and lover 
of Firefox) experienced exactly the same problem, he even got blue screens on 
XP, without doing any browsing at all! I really hope this can be fixed.

Comment 5

[Jaime Mitchell (use [e-mail] for email)]

No reponse to comment 1 or comment 2 , marking invalid as insufficient
information given to reproduce or debug the problem.