298590 - 1) After closing down, all messages in the in-box disappeared. 2) Messages get scrambled. 3) Messages with no information.

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Sirpa Utriainen]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.0.3705)
Build Identifier: version 1.0.2 (20050317)

1) Norton Anti-Virus quarantined a message but it could not be deleted in 
Mozilla, message icon had a little bug (star?) on it. Once I closed & reopened 
Mozilla, all messages in the in-box had disappeared. 
2) Subsequently, I have received two messages where (seemingly) all incoming 
messages have been scrambled together with rows & rows of capital A's + 
scrabled letters.  
3) Now I have received messages where there is no information in the message 
field, absolutely empty. These came from colleagues so they truly wrote a 
message. 

Some messages come in correctly. 


Reproducible: Sometimes

Steps to Reproduce:
1.I start the software and receive messages to the in-box.
2.
3.

Actual Results:  
Some messages come in empty, some come in scrambled : several message combined 
in one from various addresses, with a lot of scramble of letters and 
characters between.

Expected Results:  
Receive messages properly.

Norton Anti-Virus scans my mail and has quarantined three messages in the past 
few days. I also update virus protection daily and I run Virus Scan daily. It 
has found nothing so I should not have a virus in the system. 

Due to losing messages, I find this a major problem.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.