Closed Bug 298635 Opened 20 years ago Closed 19 years ago

a window with your home page keeps popping up every few minutes without my input

Categories

(Firefox :: Security, defect)

x86
Windows 98
defect
Not set
normal

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: steven_demar, Unassigned)

References

Details

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

I have my homepage set to
http://www.srh.noaa.gov/ifps/MapClick.php?CityName=Las%20Cruces&state=NM&site=epz
but a new window with the mozilla homepage keeps popping up every few minutes. I
am not sure if it has to do with a spyware program, but each window that pops up
has your homepage on it, not my homepage. Furthermore, it only happens when
mozilla firefox is installed.

Reproducible: Always

Steps to Reproduce:
1.install firefox
2.start firefox
3.wait a few minutes

Actual Results:  
firefox initialized at my prefered homepage, but opened a new window with the
mozilla homepage on it after a few minutes

Expected Results:  
firefox should just sit there

problem only occurs WHEN INTERNET IS CONNECTED
*** Bug 298650 has been marked as a duplicate of this bug. ***
Sounds like you may have a virus or other malicious software.
Summary: a window with your home page keeps popping up every few minutes without my imput → a window with your home page keeps popping up every few minutes without my input
*** Bug 305222 has been marked as a duplicate of this bug. ***
*** Bug 308190 has been marked as a duplicate of this bug. ***
*** Bug 314358 has been marked as a duplicate of this bug. ***
I dont know what is an ISP. I have many programs runnig on my computer!! Is there a quick way to copy paste all their names? (In reply to comment #6)
> *** Bug 314358 has been marked as a duplicate of this bug. ***
> 
If you download this program, unzip it and choose "Do a system scan and save a logfile", then copy the contents of the logfile to this bug or make an attachment. It makes for instance visible what is currently running on your computer.
http://www.merijn.org/files/hijackthis.zip
ISP = your internet service provider. Some providers cannot resist making changes to your browser.
(In reply to comment #9)
> ISP = your internet service provider. Some providers cannot resist making
> changes to your browser.
> 

Thank you.  I recently changed my ISP.  Mine is Rogers.
(In reply to comment #8)
> If you download this program, unzip it and choose "Do a system scan and save a
> logfile", then copy the contents of the logfile to this bug or make an
> attachment. It makes for instance visible what is currently running on your
> computer.
> http://www.merijn.org/files/hijackthis.zip
> 

Thank you very much!!
Here is the result of my logfile:

Logfile of HijackThis v1.99.1
Scan saved at 16:44:39, on 05-10-30
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\WINDOWS SERVEAD\WINSERVSUIT.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WINDOWS SERVEAD\WINSERVAD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\PROGRAM FILES\FICHIERS COMMUNS\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\REAL\REALONE PLAYER\REALPLAY.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.03.0000.1005\FR-CA\MSNAPPAU.EXE
C:\UNZIPPED\HIJACKTHIS-1\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.4000.1001\FR\MSNTB.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Windows ServeAd] C:\PROGRAM FILES\WINDOWS SERVEAD\WINSERVAD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [msnappau] "c:\program files\MSN Apps\Updater\01.03.0000.1005\fr-ca\msnappau.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Pages similaires - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Pages liées - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {03C543A1-C090-418F-A1D0-FB96380D601D} (preload control) - http://216.82.66.200/build/preload.cab
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt3_x.cab
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0341b225818584312e03/netzip/RdxIE601_fr.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab27571.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=69df0587424ef83ed781399ad24a8f1ab16a4c117364ce0399d694e32f9598ac4e03e5b7d4b776c28ba9abfb89bd10cae87d64380d9e:103adc5e5b6ccc902fe57e00a75a1863
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = Domaine
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 192.168.2.1

OK Jay, I don't see much trouble on your system, only some adware.
If you end these two processes in your taskmanager: WINSERVSUIT.EXE and WINSERVAD.EXE, then open hijackthis, click on "Do a system scan only" and put a checkmark in the box ONLY before this line:
O4 - HKLM\..\Run: [Windows ServeAd] C:\PROGRAM FILES\WINDOWS
SERVEAD\WINSERVAD.EXE
Then click on the button "Fix Checked".
Hi!
I deleted them but the problem still exists...
Okay it is resolved now. 
Jay, what was the problem?
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
(In reply to comment #16)
> Jay, what was the problem?
> 

I don't know what was the problem exactly, but I chose Internet Explorer as my default browser and the mozilla.org window stopped popping. I still use Mozilla to surf but the page doesn't appear anymore.  I guess I will have to maybe uninstall Mozilla and reinstall it.
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