298884 - *help, all of my emails and email accounts have been deleted!!

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Carl]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Thunderbird version 0.9 (20041103)

I opened "Mozilla Thunderbird" today to find for a second occasion that all of
my email accounts and emails have been deleted and a message at the bottom right
hand side corner states:

XPCOME:EventReceiver: THUNDE~1.EXE - Corrupt File
The file or directory \documents and 
Settings\CAROLUS\Application
Data\Talkback\MozillaOrg\Thunderbird10\Win32\2004110312\permdata.box is corrupt
and unreadable. Please run the Chkdsk utility.

---------------------------------
I ran the Chkdsk utility, but no change and then another message appeared stating:

---------------------------------
THUNDE~1.EXE - Corrupt File

The file or directory \documents and 
Settings\CAROLUS\Application
Data\Thunderbird\Profiles\7bnjbbye.default\localstore.rdf is 
corrupt and unreadable. Please run the Chkdsk utility.

---------------------------------

Again I ran the Chkdsk utility but no change can some please help me will this
problem as I have lost lots of important emails?


Reproducible: Always

Comment 1

[Jo Hermans]

Note : bugzilla.mozilla.org doesn't provide support for users. This place is
used to file bugs in the software, and I don't see what the error is here. You
just have a part of your harddisk that is corrupt, and some Thunderbird files
are damaged. It could also have been another application.

About your problem : I think that you need to uninstall Thunderbird, run chkdsk,
and then install Thunderbird again. Your email will be safe, it's stored in the
profile, which is separate from the actual application.

On the other hand, you also report a problem in the localstore.rdf file (which
you can safely delete - it will be recreated), which is also stored in the
profile. So I'm not sure if all your email is safe, it's possible that part of
the mailbox is also damaged.

More info : <http://www.mozilla.org/support/thunderbird/profile>

Comment 2

[brewthatistrue]

Comment #1 is correct.
Original reporter never provided more details, and it has been 2 years.
I can't see any reason why this bug is still open.