298929 - While on amazon.com they said that I had a browser bug in Firefox browser

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Anne]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Received this message while browsing on amazon.com: "Attention: There appears to
be a bug in the web browser you are currently using".  They then suggested
phoning in my credit card information (rather than using the internet).  What do
I do?  Sorry I have no IT credentials or ability.  

Reproducible: Didn't try




 Firefox has "generated errors Log being kept" (somewhere) several times and I
have been kicked off the internet.

Comment 1

[Jorge Villalobos [:jorgev] (he/him)]

Reporter, we need more information to work on this bug. First of all, it would
be best if you downloaded and installed the latest version of the Firefox
browser, which is 1.0.4 and try and reproduce the bug again.
You must state in full detail what you were doing in amazon.com and provide the
address of the page that showed this error. You should also verify that you are
actually using amazon and the secure site lock appears on the bottom of the
browser and in the location bar. That phoning in of your credit card number is a
little suspicious.

Comment 2

[Jesse Barros]

Just FYI: Amazon.com offers a phone-in service to allow people uncomfortable
with the security of their web browser.  It sounds like the reporter would be
most likely to get that message during the SSL-encrypted ordering process.

I cannot confirm this bug due to insufficient information.

Comment 3

[Samuel Sidler (old account; do not CC)]

I've never seen this error using Amazon.

Anne, do you still see this using Firefox 2.0.0.3 or later? Is there a specific page that caused it to happen or what sequence of events made this happen?

Comment 4

[Samuel Sidler (old account; do not CC)]

Closing as WORKSFORME per comment 3.