Universal scroll on a logitech mouse don't work

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
13 years ago
6 years ago

People

(Reporter: salvador, Unassigned)

Tracking

1.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: need logitech mice to confirm)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; es-AR; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; es-AR; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

i had a logitech trackmouse with a buton program ,,,, so when i what to use
Universal scroll on firefox, don't work, in ie do, and any other program like
office or other apps but in firefox, do nothing.

Reproducible: Always

Steps to Reproduce:
1.Get a logitech marbelmouse
2.Get it's latest drivers
3.Try to scroll in firefox

Actual Results:  
don't scroll

Expected Results:  
scroll
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050627
Firefox/1.0+ ID:2005062705

Logitech Cordless Desktop MX - MX700 Mouse
Logitech MouseWare Control Center version 9.79.025
Mouse Driver Version 9.79

WFM
(Reporter)

Comment 2

13 years ago
i had a MarbleĀ® Mouse with the 9.79 drivers on both stuff
and still nothing
(Reporter)

Comment 3

13 years ago
sorry i'v checkout , even had the 9.79.1 drivers version installed, please 
help!

Comment 4

13 years ago
Possibly a dupe of bug 118065?
(Reporter)

Comment 5

13 years ago
nope, becouse i don't have even the big white scroll cursor, it just don't do 
a thing, ,, my universal scroll its clicking both left and right butons in the 
mouse and then move up and down the trackball, in all other programs works, 
but in firefox, don't

thnx.. please help!

Comment 6

13 years ago
Duplicated exactly here.

I've searched for a long time for a solution - found lots of people with same 
problem but no solution.  I've spoken to Logitech support, who (rightly) say 
it's a Firefox / Mozilla problem because 'Universal Scroll' works in all other 
Windows apps.

Really hoping for a fix on this - it's stopping me from switching to Firefox.

Thanks. :o)

Comment 7

12 years ago
I, too, have this same problem.  I am using a Logitech Cordless Trackman FX and
am unable to scroll using universal scroll... This is irritating enough to keep
me away from firefox :(

Comment 8

12 years ago
The build this bug is reported against is too old.  Please recheck using a
recent nightly build[1,2] to verify that the behavior still exists and post the
results here.

Thanks.

[1] ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla1.8/
[2] ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk

Comment 9

12 years ago
(In reply to comment #8)
> The build this bug is reported against is too old.  Please recheck using a
> recent nightly build[1,2] to verify that the behavior still exists and post 
the
> results here.
> Thanks.
> [1] ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla1.8/
> [2] ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk

Same results using 2005-09-14 build - i.e. Logitech Universal Scroll does not 
work.

Comment 10

12 years ago
(In reply to comment #8)
> The build this bug is reported against is too old.  Please recheck using a
> recent nightly build[1,2] to verify that the behavior still exists and post the
> results here.
> 
> Thanks.
> 
> [1] ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla1.8/
> [2] ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk

Confirmed David Zilla's results: this problem still exists in the most recent
nightly builds.

Comment 11

12 years ago
Perhaps this bug is related to 
http://www.kryogenix.org/days/2005/09/29/mousewheel-scrolling-event-in-
mozilla ?

Any chance a developer could let us know if this bug is being looked at?

Comment 12

12 years ago
Still broken in 1.5 final. I'd so much like to switch to Firefox, but this is stopping me. :(

Comment 13

12 years ago
I can repro the bug with the following setup: Windows XP Pro SP2, Logitech Cordless Trackman FX, Logitech driver version 9.79, Logitech driver control panel applet version 9.79.19, Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8) Gecko/20051111 Firefox/1.5

Universal scrolling works in all Windows apps I use, IE, 3rd party IE browser shells, and Opera.

Is there a chance that this problem will be fixed?

Comment 14

12 years ago
> Is there a chance that this problem will be fixed?

 Same thing here, newest logitech drivers, marble mouse trackball.

 Autoscroll is a small workaround, but
1/ it doesn't work in as many places as universal scroll does (ie. dropdowns)
2/ it makes mouse pointer move, which is simply annoying with trackballs.

I made "universal scroll"-compatibile setup with my linux box, so I guess what we need is just a mozilla accepting few more messages from the OS, in win32 build. 

Is there any chance ANYONE would fix that? :/

Comment 15

11 years ago
Ditto for my setup:

- Universal Scroll on logitech marble mouse in Windows XP works w/ everything but Firefox. AutoScroll works, but is not as efficient as U.S. IMO.

Note: Firefox & Universal Scroll work together nicely on my Linux box...

Comment 16

11 years ago
I confirm the bug here on Windows XP Firefox 2.0 MouseWare 9.79

Comment 17

11 years ago
Same bug for thunderbird 1.5.0.x

Comment 18

11 years ago
> This bug is still present for logitech device. Universal Scroll does not work.

I would like to also note that the Universal Scroll does not work with FireFox
2.0, and it also does not work with Mozilla Thunderbird 1.5.0.8.  I am using a
Logitech Marble Mouse Ball, with the latest Logitech MouseWare 9.79.1.  Every
other application, that I have tested, the Universal Scroll has worked as
expected, which include notepad, ms word 2000, Opera, UltraEdit-32, Internet
Explorer, Windows Explorer, Gaim 1.5 (contact list), SmartFTP 2.0, or any other
Microsoft or non Microsoft application.  The only products that I have found to
ignore the Universal Scroll would be Firefox and Thunderbird.

What is the difference between auto scroll (or middle button) verses the
Universal Scroll?  The expected characteristic is very simple.  With the
Logitech Mouse Ball, there is no mouse wheel for scrolling, so by holding the
left and right buttons, this engages the Universal Scrolling, and then only
mouse ball movements move the page up and down, which is as close to the mouse
wheel scrolling as possible.  The auto scroll and middle button scrolling works
differently, where the scrolling is based off of the position of the mouse, and
not the movements of the mouse, meaning if i move the mouse ball up a little,
it will continue to scroll up until I intervene and move the mouse to the
change the scrolling.

Comment 19

11 years ago
Based on investigating this one from way back in Mozilla I noticed a piece of behavior that could explain where the bug is being generated and how.

The mouse driver is generating scrollbar events in universal scroll mode - It seems that when universal scroll is engaged moving the mouse generates scrollbar left/right and up/down events instead of mouse move events. At least when I originally looked at it I was seeing these events being mistakenly handled by an individual widget on the page, that happened to have its own scrollbar(s), rather than propagating up to the top window. Autoscroll on the other hand is always handled by the top window. Not sure what events autoscroll is generating but it is clearly different to the events in universal scroll because that DOES work. The behavior of the widget set seems to have been modified such that listbox selections, for example, are no longer modified by these events (an improvement, since attempting universal scroll on a page like this one could then modify the selection of a listbox field even when its not in view and lead to submitting incorrect data) but the scrollbar events in universal scroll (distinct from button down, button up and drag events - so the scrollbars still work when you actually try and manipulate them) seem to be now thrown away rather than propagated up the object tree unhandled to reach the top window. 

I'm not sure, to be honest, whether this is really a firefox bug or a logitech bug. If they implemented both their scroll solutions such that they generated the same OS events as autoscroll does, simply triggered by different UI, then it would not be an issue for firefox.

Comment 20

11 years ago
My Marble Mouse is configured to switch between normal and universal scroll mode by pressing a button, as it has no scroll wheel. 
The scroll mode is made visible by a big round icon with arrows.
This indicator does not appear, and the scroll mode does not work in Firefox 2.
Other reprogrammed buttons on the mouse works OK. Drivers are current.
System is WXPsp2 fully patched.
This indicates that the driver never is switched to scroll mode, that the button event is blocked or ignored, or the drivers response. 
Hope this helps somebody to understand the problem.
 
I use this feature in almost all windows applications. Sorry to say that this is 
a showstopper for me on my work machine, as the Marble Mouse is essential for me to avoid RSI. 
Whiteboard: need logitech mice to confirm

Comment 21

10 years ago
I can confirm this bug with the Logitech Marble Mouse (9.79) XP SP2 and Firefox 2.0.0.9  

I can make firefox work w/ this trackball in Linux just fine, by using 'EmulateWheel' is the xorg.conf

Again, the Autoscroll works in Firefox under XP, but it is really irritating. The Universal Scroll works in every other program I use. Including non microsoft apps, notably 'Freemind', which is a Java app.

I think this is a Firefox bug. After getting this new trackball, which I like, it makes me want to dump Firefox under XP.

Comment 22

10 years ago
There's a very simple solution for the problem.  Uninstall MouseWare or SetPoint and use this instead:

http://www.simans.net/marble/

There's an added bonus that you will be able to use the Marble Mouse exactly as you can in Linux, i.e. have button 4 be BOTH a middle button and the Universal Scroll enabler.  This is impossible with MouseWare or SetPoint, as far as I can tell.

Comment 23

10 years ago
Problem also occurs with HP Mouse driver version 1.00.4 Build 041217

Comment 24

9 years ago
Universal scroll works very well for me in Firefox 3 with setpoint 4.6.

The Marble Scroll software from http://www.simans.net/marble/ is a good solution for track points from IBM and other devices and works in general when it comes to feature a pointing device with scrolling capabilites.
But for RSI people there is a major drawback: Marble Scroll claims (as far as I know) to hold down the third button to use the scrolling functionality. This is very stressful for impaired persons.
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Version: unspecified → 1.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE

Comment 27

6 years ago
Ok, i have a logitech trackman marble fx (ps/2) with latest software 9.79.025, and i still have this bug so it would be nice if the bug was reoppened.. thx

Comment 28

6 years ago
(In reply to swe3tdave@gmail.com from comment #27)
> Ok, i have a logitech trackman marble fx (ps/2) with latest software
> 9.79.025, and i still have this bug so it would be nice if the bug was
> reoppened.. thx

Oh and by the way, i'm using firefox 8.0, thanks
You need to log in before you can comment on or make changes to this bug.