299674 - Password error on outgoing mail

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Robert Esplin]

Thunderbird (TB) was working fine before a virus forced me to reinstall my pc.
When I reinstalled TB it prompted me for a password on incomming email but not
outgoing email. On my laptop I have tried everything to remedy a similar problem
where I think that the password is stored incorrectly on out going email. In
both cases I am finding only the ability to retrieve email and not send. Do you
have any suggestions? If so please send them to me at [e-mail]
>Pleas note that this email is not the email account I am trying to use with TB

Comment 1

[Carsten Book [:Tomcat]]

Seems to be a Thunderbird Question not a b.m.o. Issue 

-> Thunderbird

Comment 2

[Carsten Book [:Tomcat]]

To my personal mail:
"I sent that last email here as Bugzilla seemed to be the only way to send
feed back. Where would I send an email for support on thunderbird issues?"

Rob, please Bugzilla for Comments and not my personal Email.

Bugzilla is not a Support Forum, maybe this link could help you
http://kb.mozillazine.org/Cannot_send_mail#Outgoing_mail_settings
or the Mozillazine Forum http://forums.mozillazine.org/viewforum.php?f=28

Comment 3

[Peter Steier]

(In reply to comment #2)
I also observe a very similar problem: Thunderbird 1.5.0.2 on XP SP2 does not ask for a password when trying to send a mail and was rejected. There is no entry in the password manager for thie SMTP server. The SMTP:4 protocol log during a failed try contains only the line 0[284720]: SMTP Connecting to mail.univie.ac.at

My account settings are (probably) correct. I even tried deinstalling Thunderbird, deleting the Prefs directory and reinstalling, and importing the working Outlook Express configuration. However, Thunderbird does not ask for an SMTP password.

A older Thunderbird installation on another computer (runnning windows 2000) connecting to the same smtp server with the same settings works.

Comment 4

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Reporter, does the issue still occur with the latest supported 2.0.0.x / Shredder trunk nightlies?

(1.5.0.x is now end-of-life and the latest supported Thunderbird version 2 is 2.0.0.16)

Comment 5

[Joshua Cranmer [:jcranmer]]

RESO INCO per lack of response to the last question. If you feel this change was made in error, please respond to this bug with your reasons why.