300182 - Thunderbird does not run anymore after uninstall / install

Status: RESOLVED INCOMPLETE

(Thunderbird :: Installer, defect)

Description

[hessel_kok]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; nl-NL; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; nl-NL; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

After uninstalling thunderbird (after I addon sync kolab0.4.4.) and installing
it again Thunderbird does not run anymore. It's installed correctly (all icons
etc) but refuses to run. However, after pressing Alt+CLtr+Del > proccesses,
windows sais thunderbird.exe is running.
Also tried to uninstall, run regedit, install. It all doesn't work.

Reproducible: Always

Steps to Reproduce:
1.install Thunderbird after uninstalling
2.run thunderbird > nothing happend
3.uninstall Thunderbird 
4.run regedit
5.install Thunderbird

Actual Results:  
Nnothing yet, tried this several times.

Expected Results:  
just start as in the beginning

installed syn-kolab-0.4.4

Comment 1

[Black Ninja Virus]

Delete your Extension files:

Older extensions are known to cause file corruptions because of differences in
versions.

On Windows delete the Extensions folder in:

%AppData%\Thunderbird\Profiles\xxxyyyzzz.default\

Comment 2

[Mark Banner (:standard8)]

Reporter are you still having problems with this on the latest version of Thunderbird (2.0.0.14). There are now various mechanisms in place that should improve the upgrade process.

Comment 3

[Mark Banner (:standard8)]

No response from reporter and not enough information to reproduce/fix this (plus no known dups) therefore marking as incomplete.