Closed Bug 300269 Opened 19 years ago Closed 19 years ago

Computer crashes when I close the browser

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: pedromi36, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

My computer has crashed about five times when I close Mozilla after a session of
browsing. Every time it happened there was less than one gigabyte of free space
in the partition where the browser is located. Most of the time I get the blue
death screen. When it crashes I loose my favorites. The last time it crashed
(yesterday) I had to restart the computer in safe mode and do a system restore
as the computer refused to boot any other way. Even though I have a backup copy
of the program I'm unable to retieve my favorites. 

Reproducible: Didn't try
A Blue Screen on windows NT/2k/xp/2k3 is always the fault of o driver running in
the kernel space and/or hardware problems.
That means that one of your driver is causing this (All Mozilla.org products
doesn't install additiuonal kernel mode drivers). It's possible that you get
this only with Mozilla or Firefox but it's still a driver problem.

I would try to update your graphic card drivers first.
The lost bookmarks is bug 193749. I suggest that you use Bookmarks/Manage
Bookmarks/Export to create a backup of it.

marking invalid (the cause of the BSOD is a system problem)

Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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