300566 - interface failed to load while executing the application

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Kenny Loh]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: 

The application is running in the background but failed to load the interface 
which makes me difficult to read and compose emails. I tried to import the 
messages from Outlook Express but couldn't recognise the files extension? 
Hack, I trusted your program so much and bout to give full support when all of 
a sudden I couldn't do anything at all!! FYI, my management is very upset 
about this as we're unable to oversee our daily operation by emails as of 
13/07/2005 and Outlook Express is running very smoothly, without fail!

Reproducible: Couldn't Reproduce




Application Violation in thunderbird.exe

Comment 1

[David :Bienvenu]

Are you saying thunderbird crashes when you start up? Does talback come up (the
crash reporting tool)? Or does the application startup but not display any ui?
Can you try creating a new profile? Start | Mozilla Thunderbird | Profile
Manager. Do you have any extensions installed? Is it just you having the crash,
or is your whole company having problems? Are you saying this happened after you
tried importing from Outlook Express? 

Comment 2

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Reporter, does the issue still occur in the latest supported 2.0.0.x / trunk nightlies?

(1.5.0.x is now end-of-life and the latest supported 2.0.0.x is 2.0.0.16)

Comment 3

[Joshua Cranmer [:jcranmer]]

RESO INCO per lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.