300740 - Blank page at startup

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Rene]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.9) Gecko/20050711 Firefox/1.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.9) Gecko/20050711 Firefox/1.0.5

WHen i try to open mozilla firefox i get a blank page can't see adress bar or
the webpage. I don't have extensions on it now. I had 1.0.4 now upgraded still
have the same problem. Need to close firefox and try again sometimes works on
the first time sometimes need to close and open alot of times maybe like 6 times
before it works. Tried unins/instl back but not working 

Reproducible: Sometimes

Steps to Reproduce:
1.open firefox desktop icon and taskbar
2.
3.

Actual Results:  
Blank page can only see navigation button no adress bar nothing

Expected Results:  
See the page

i had xtreem before with same prob got default one still same prob

Comment 1

[Matthias Versen [:Matti]]

Does it work in the firefox safemode ?

Comment 2

[Kevin Brosnan]

Try following the standard diagnostic directions at
http://kb.mozillazine.org/Standard_diagnostic

In the future please do not use Bugzilla until you have double checked that this
is reproduceable problem. Use the Mozilla Firefox support page
http://www.mozilla.org/support/firefox/, the Firefox support forums
http://forums.mozillazine.org/viewforum.php?f=38, and the Mozillazine knowledge
base http://kb.mozillazine.org/ are all good places to find solutions.

Comment 3

[Rene]

Even in Safe Mode i do have the same problem i tried the diagnostic doesn't 
want to work nothing has changed.

(In reply to comment #2)
> Try following the standard diagnostic directions at
> http://kb.mozillazine.org/Standard_diagnostic
> In the future please do not use Bugzilla until you have double checked that 
this
> is reproduceable problem. Use the Mozilla Firefox support page
> http://www.mozilla.org/support/firefox/, the Firefox support forums
> http://forums.mozillazine.org/viewforum.php?f=38, and the Mozillazine 
knowledge
> base http://kb.mozillazine.org/ are all good places to find solutions.

Comment 4

[Matthias Versen [:Matti]]

Please don't quqte in bugzilla (if not neccessary).
Did you install in a clean an empty directory (as suggested by the release notes)?
Did you try a new profile ? (run "firefox.exe -profilemanager" to create an
additional test profile)

Comment 5

[Michael Proteau]

I had been having the same problem running 1.0.6 -- I followed the standard
diagnostics to resolve things. Safe mode worked fine, and removing my extensions
resolved the problem. Like an idiot, I removed them all rather than one at a
time, so I can't suggest which were problematic.

Michael Proteau
[e-mail]

Comment 6

[Graeme McCutcheon [:graememcc]]

Rene / Michael

This is an old bug filed against an early version of Firefox.

Can you advise us if you still see the same problems on a recent build?

Works for me, unable to reproduce. 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b2pre) Gecko/2007121009 Minefield/3.0b2pre

Comment 7

[Wayne Mery (:wsmwk)]

=> incomplete, no response