301124 - Browser crashes upon opening, and talkback opens to report the problem; browsing is impossible.

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Mark P. Diaz]

User-Agent:       Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)
Build Identifier: 

I downloaded fx from the link, www.mozilla.org/products/firefox/, and instruct 
my computer to save the file with a dmg extension, because my computer does not 
seem to recognize this extension.  After unpacking the file and dragging the fx 
icon to my harddrive AND my dock, i click on the icon in the dock, it bounces 
briefly, and then apple talkback replaces the fx icon and sends a system crash 
report.  It might be helpful for you to know that i have made the classic 
mistake of double clicking the icon in the dialogue box to try to open the 
browser, rather than opening from the dock, but I have totally removed fx, re-
downloaded, and still have the problem.  I have read the helpful tips that 
instruct to "open a terminal and type 'killall firefox-bin'", but i do not know 
what a terminal is or how to open one.

Reproducible: Always

Steps to Reproduce:
1. Please see my Details section.
2.
3.

Actual Results:  
The icon bounces briefly, and is then replaced by the talkback icon, which 
sends a crash report.

Expected Results:  
I expect the browser to open to some pre-determined home page and allow me to 
surf the net.

Crash at startup.

Comment 1

[Jaime Mitchell (use [e-mail] for email)]

Please provide the talkback id from the talkback program in the components sub
directory.

Comment 2

[Carsten Book [:Tomcat]]

-> incomplete

Mark, do you still see this problem on a recent Firefox Release ?

If so, could you provide a Talkback ID from the crash ?
(http://kb.mozillazine.org/Talkback)