301333 - Failure to login, page keeps refreshing

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Michael Harris]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.9) Gecko/20050711 Firefox/1.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.9) Gecko/20050711 Firefox/1.0.5

When I try to login with my client number and password (Top right hand corner of
the page), I hit the enter button on the page and the page simply refreshes, it
does not connect me to the internet banking system. If I do the same in Internet
Explorer, then I get the message 'connected' in the login area and the lower
part of the page displays my bank account details. 

Reproducible: Always

Steps to Reproduce:
1.Enter client login details
2.Press enter
3.

Actual Results:  
The browser represents the home page but fails to log me in. 

Expected Results:  
Display the message 'connected' in the login area and the lower part of the page
should display my bank account details.

I am using MS XP Pro Version 2002 Service Pack 2

Comment 1

[Wayne Mery (:wsmwk)]

do you still see this problem? please update the bug with comment and/or close as appropriate.

(bug has no comment since 2007-01-01)

Comment 2

[Tyler Downer [He/Him]]

No reply, INCO. Please reopen if you are seeing this in Firefox 3.5.2 or later in Firefox safe mode and a new profile with the latest plugins.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Profiles