301623 - Create user account fails

Status: RESOLVED DUPLICATE of bug 300390

(Bugzilla :: User Accounts, defect)

Description

[jessn]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
Build Identifier: 

When a user is trying to be created then the below (see snip) error message 
comes up.

-- snip --
Software error:
Undefined subroutine &Bugzilla::User::bz_crypt called at Bugzilla/User.pm line 
1141.
-- snip --



Reproducible: Always

Steps to Reproduce:
1. Select "Users"
2. Add new user
3. Fill in user info
4. Click "Add"

Actual Results:  
The user is not created and an error message comes up.

Software error:
Undefined subroutine &Bugzilla::User::bz_crypt called at Bugzilla/User.pm line 
1141.

Expected Results:  
The user should be created successfully

The user, which is trying to create the new user account, is a member of the 
administrator group.

Comment 1

[Frédéric Buclin]

*** This bug has been marked as a duplicate of 300390 ***

Comment 2

[jessn]

The bug has been found in version 2.20rc1.

Comment 3

[Douglas Calvert]

I am receiving the same problem on 2.20rc1. Is there a workaround that is not
posted here? What resolved this bug?

Comment 4

[jessn]

I have been told that it will be fixed in rc2, but I didn't get any 
workarounds. :-( I downgraded to v2.18.3 and will wait for v2.22 before I 
upgrade again.

Comment 5

[Marc Schumann [:Wurblzap]]

(In reply to comment #4)
> I have been told that it will be fixed in rc2, but I didn't get any 
> workarounds. :-( I downgraded to v2.18.3 and will wait for v2.22 before I 
> upgrade again.

The fix should be to apply the patch in bug 300336 (which this one here
dupe-chains to). The patch will be included in 2.20rc2 (and thus 2.20).