301929 - MS's new download Validation routine won't work with my version of Firefix (MOOX)

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[S.Green]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050516 Firefox/1.0.4 (MOOX M2)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050516 Firefox/1.0.4 (MOOX M2)

I've had a series of 11 emails w/ MS tech support persons trying to get their
new validation routine to work for me.  It just goes into a loop asking if I
want to validate. Regardless of whether I decline or provide a current code#
using their "Genuine Advatange" checker, I am not able to get past the
validation questions.

Reproducible: Always

Steps to Reproduce:
1.  goto (for example) the DL page referenced above for their "Tweak MCE
PowerToy...".
2.  click on the "Continue" button
3.  select "No, do not validate...", and then click "Continue"
4.  click on the "Download" button

Actual Results:  
The 1st page reappears instead of a download process.  The same results happen
if in Step 3 I had selected "Yes, please validate..." and provided a current
validation code.

Expected Results:  
A file download prompt would have appeared for "TweakMCE.msi" with options: 
run, save, cancel.

Based on an 3-page instruction sheet emailed to me by a "Compass Rule Manager"
from <[e-mail]>, I twice performed system cleanups that was
indicated to assure my WinXP SP2 system was setup properly.

Comment 1

[Dave Townsend [:mossop]]

*** Bug 301931 has been marked as a duplicate of this bug. ***

Comment 2

[Dave Townsend [:mossop]]

Works for me, even if I hack my useragent to match yours.

If this is an issue with the useragent containing the MOOX bit, then this bug is
invalid, official Mozilla builds would not exhibit the problem.

If this is an issue with Microsoft doing stupid browser detection (which they do
in numerous other places on their website) then this may be Tech Evangelism, if
not invalid.

Since I got it working though, I'd put money on it being your cookie retention
settings, or a firewall/privacy manager blocking the cookie or referer settings.

Comment 3

[S.Green]

You may be right, but to test your guesses I did the following:

1.  I shutdown Zonealarm -- but, no success.

2.  I downloaded and installed v1.06 from Mozilla (not MOOX) -- but alas, no
success.

I do have 10 extension installed:
 1. Answers 1.15
 2. Back to Top 1.0
 3. Bandwidth Tester 0.5.4
 4. ChromEdit 0.1.1.1
 5. Copy Plain Text 0.3.1
 6. Copy URL +  1.3.1
 7. deskCut 0.5.0.0
 8. Download Manager Tweak 0.6.6
 9. Highlighter 0.1
10. IE View 1.2.4

Do you think that any of these has a history of causing this kind of problem?

Comment 4

[Dave Townsend [:mossop]]

Forgot to add, give it a go with firefox in safe mode just to rule out any
extension issues.

Comment 5

[S.Green]

I did boot to "Safe Mode with Networking" and retried the routine -- it still
did not work properly with Firefox.

Comment 6

[Jaime Mitchell (use [e-mail] for email)]

(In reply to comment #5)
> I did boot to "Safe Mode with Networking" and retried the routine -- it still
> did not work properly with Firefox.

Comment 4 meant firefox safe mode:
kb.mozillazine.org/Safe_mode

Comment 7

[Dave Townsend [:mossop]]

No further responce - resolving WFM.

Comment 8

[S.Green]

I've not had any problem like this since reporting it 1.5 years ago