302246 - option to check mail every x minutes ignored after upgrade

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Michael]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

An auto-update to TB 1.0.65 and 1.0.6 (user is not sure which one broke it, but
1.0.6 didn't fix it) seems to have stopped all mail accounts from automatically
downloading the mail from POP3 account at the interval specified. None of the
preferences have been modified, and the boxes enabling the fuction are still
checked. I've tried the disable imap idle listed in bug 273880, but to no avail
(Plus it's POP3).

Reproducible: Always

Steps to Reproduce:
1. Update to 1.0.5/1.0.6.
2.
3.

Actual Results:  
Settings were working fine before, no must rely on manual downloading.

Expected Results:  
Continued automatic downloads at specified intervals.

Comment 1

[Adam Guthrie]

A lot of times, breakage upon upgrading is due to incompatable extensions. Try
starting in safe mode and see if you experience the same problem.
http://kb.mozillazine.org/Safe_mode

Comment 2

[Michael]

No extensions are installed at all, not even themes. It's just the base install.

Comment 3

[Kathryn Jones]

I am running Thunderbird 1.0 on Windows XP. It has worked flawlessly ever since
I installed it until just recently. Within the past week, a Norton live-update
started while Thunderbird was loading or while e-mail was being received. I did
notice some slowness and hesitation in the loading. Since that time, the auto
check for e-mails does not work, I have difficulty switching from one folder to
another, the Get Mail function does not work if I am in in-Box, I have to go to
another folder to get e-mail. Tonight for the first time the program crashed
after the third attempt to Get Mail and the "Send info to Mozilla" option
surfaced, which I have never seen before. Interestingly enough, Thunderbird
won't send it. I get a "Can not connect to server message. I'm thinking that
there is nothing wrong with Thunderbird other than a Norton caused incompatibility.

Comment 4

[Michael]

This issue just happened to resolve itself when nothing exciting was going on
with the system, maybe just browsing the net and it started again.