302327 - Multiple errors in XML Parsing resulting in an unhappy user

Status: RESOLVED WORKSFORME

(Toolkit :: Add-ons Manager, defect)

Description

[Vladimir Lushnikov]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50215)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8b4) Gecko/20050726 Firefox/1.0+

[a)]
While trying to install the WebDeveloper extension from 
http://ftp.scarlet.be/pub/mozdev/webdeveloper/ by clicking on 
webdeveloper.xpi, the usual security warning bar comes up at the top. However, 
if you click "Edit Preferences" to add the site to your trusted sites, instead 
of the normal window showing, you get an XML parsing error as thus: 
http://www.everythingx.net/1-1-2-3-5-8-13-21/20050726_xpi_extension_erro.jpg

[b)]
Also, if you goto Tools->Extensions then all the installed extension are 
listed only as blank spaces: http://www.everythingx.net/1-1-2-3-5-8-13-
21/20050726_xpi_extension_erro_3.jpg

[c)]
As well as that, if you go to preferences, then if you click the "Content" 
tab, you get a rather strange drawing problem with the looks of an XML error: 
http://www.everythingx.net/1-1-2-3-5-8-13-
21/20050726_xpi_extension_erro_2.jpg. Also, if you try to install the 
WebDeveloper extension from 
http://chrispederick.com/work/firefox/webdeveloper/download/ (non-localised), 
which was already added to my preferences as a secure site, you 
get "Unexpected Error -203" After that, Firefox hangs

[d)]
If you restart Firefox and repeat Tools->Options and goto "Content" then 
Firefox crashes outright

Reproducible: Always

Steps to Reproduce:
a)
1. Goto http://ftp.scarlet.be/pub/mozdev/webdeveloper/
2. Click webdeveloper.xpi
3. Click "Edit Preferences" in the yellow security bar

b)
1. Goto Tools->Extensions

c)
1. Make sure that the proper site is added for you to download from 
http://ftp.scarlet.be/pub/mozdev/webdeveloper/ the non-localized version of 
WebDeveloper
2. Click "Install Now" after waiting 3 seconds because the "Unsigned 
Extension" warning appears
3. Also, check the "Content" sub-tab of Tools->Options

Actual Results:  
a) http://www.everythingx.net/1-1-2-3-5-8-13-21/20050726_xpi_extension_erro.jpg
b) http://www.everythingx.net/1-1-2-3-5-8-13-
21/20050726_xpi_extension_erro_3.jpg
c) http://www.everythingx.net/1-1-2-3-5-8-13-
21/20050726_xpi_extension_erro_2.jpg

Expected Results:  
a) Should have let me add ftp.scarlet.be as a trusted site
b) Should have showed me all my installed extensions
c) Should have showed the correct "Contents" tab of Options

Comment 1

[timeless]

if firefox is still running, then it did not crash. please refrain from filing
future bugs including that word unless the os or talkback indicates that your
gecko has actually crashed.

Comment 2

[Vladimir Lushnikov]

(In reply to comment #1)
> if firefox is still running, then it did not crash. please refrain from filing
> future bugs including that word unless the os or talkback indicates that your
> gecko has actually crashed.
After I restarted Firefox and repeated the Tools->Options -> "Content" tab 
procedure Firefox crashed (see [d)] in bug report)

Comment 3

[timeless]

ok. so install talkback and copy an incident id to this report.

Comment 4

[Vladimir Lushnikov]

(In reply to comment #3)
> ok. so install talkback and copy an incident id to this report.

Talback is installed, I've had it installed since half a year now - and the same 
error over and over: "The Agent is unable to connect to the server." I have no 
proxy, connect to the internet by router... And there is no ID visible for the 
report, presumably because I can't send it.

Comment 5

[Robert Strong (they/them - no direct email)]

The webdeveloper.xpi has a maxVersion of 1.0.2 and an update rdf with a
maxVersion of 1.0 which the EM uses to check if the extension is compatible by
comparing the value in the app.extensions.version pref which is 1.0+ currently
on the trunk. Due to bug 300731 1.0.2 used to be greater than 1.0+ for the
compatibility check and now that it has been checked in I get the incompatible
extension could not be installed message when trying to install the
webdeveloper.xpi.

(In reply to comment #2)
> After I restarted Firefox and repeated the Tools->Options -> "Content" tab 
> procedure Firefox crashed (see [d)] in bug report)
This should still be investigated. Also, the current bug summary, component,
etc. should be changed to reflect that the remaining issue is the crash.

Comment 6

[timeless]

well, you can try getting someone to try to package your talkback incident and
send it for you, but i haven't had much luck recently, and i don't have time to
explain how to do it. if you have time to download someone else's build and
reproduce it with that, visit irc.mozilla.org, contact me there and i'll walk
you through those steps.

Comment 7

[Vladimir Lushnikov]

(In reply to comment #6)
> well, you can try getting someone to try to package your talkback incident and
> send it for you, but i haven't had much luck recently, and i don't have time to
> explain how to do it. if you have time to download someone else's build and
> reproduce it with that, visit irc.mozilla.org, contact me there and i'll walk
> you through those steps.

Ok, I've tried 2 steps to try to resolve the bug and get it working. I
re-installed Deer Park build 20050727 en-GB, and found that I couldn't even
start firefox due to some XML error which unfortunately I didn't write down.
However, I went into $USERHOME/Application Data/Mozilla and develeted the
Firefox folder, re-installed Deer Park to build "Mozilla/5.0 (Windows; U;
Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050728 Firefox/1.0+" and now Firefox works