302863 - media helper crash

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Debajyoti Nandi]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 (ax)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 (ax)

In the Yahoo Weather page (http://weather.yahoo.com) click on any video
available on the left handside under "Weahter Video".  If I click on the link, a
media helper window pops up.  Then it stops and crashes.

Reproducible: Always

Steps to Reproduce:
1. Go to http://weather.yahoo.com
2. click on any weather video link
3. 

Actual Results:  
A popup window popsup with the name "Media Helper".  Which actually tries to
find the appropriate media players in my system (that is what it does if I clicked
this link on IE).  But then it stops and crashes.

Expected Results:  
It crashed

theme: default

build platform: i586-pc-msvc

build tools:
$(CYGWIN_WRAPPER) cl  	12.00.8804  	-TC -nologo -W3 -nologo -Gy -Fd$(PDBFILE)
$(CYGWIN_WRAPPER) cl 	12.00.8804 	-TP -nologo -W3 -nologo -Gy -Fd$(PDBFILE)

configure arguments:
--disable-ldap --disable-mailnews
--enable-extensions=cookie,xml-rpc,xmlextras,pref,transformiix,universalchardet,webservices,inspector,gnomevfs,negotiateauth
--enable-crypto --disable-composer --enable-single-profile
--disable-profilesharing --enable-optimize --disable-debug --disable-tests
--enable-static --disable-shared --enable-official-branding

Comment 1

[Michael (GoodWill)]

WFM 

Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.7.10) Gecko/20050716
Firefox/1.0.6

and 
Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8b3) Gecko/20050712
Firefox/1.0+

Comment 2

[Ria Klaassen (not reading all bugmail)]

Works for me. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4)
Gecko/20050731 Firefox/1.0+ ID:2005073122

Comment 3

[Debajyoti Nandi]

This was a problem with the Realplayer plugin improperly installed.  I
re-installed the plugin and it worked.  The crash was occuring at
nppl3260.dll

Comment 4

[Adam Guthrie]

Reporter, do you have the talkback ID of the crash?

Comment 5

[u63580]

No response after much time - clearly to be closed WFM