302944 - Profile Manager Doesn't call start Thunderbird when profile is selected

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[robert.ladd]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

After installation of Thunderbird as Administrator on Windows XP Professional. 
I select the Profile Manager and the Manger doesn't come up so I called up
Thunder and it comes up and requests a setup.  When I am done I get out of
Thunderbird and try the Profile Manager again, this time it displays a default
profile.  I select  it and click on "Start Thunderbird" button the display
clears an hour glass appears but then goes away.  Nothing else happens it never
calls up Thunderbird.  If I create other Profiles in the Manager it will select
them up the only way I can get Thunderbird to come up is to select it seperately
with the Thunderbird icon...

I have installed about 7 PC's and only one out of the seven works properly...

 

Reproducible: Always

Steps to Reproduce:
1.As Administrator I executed the setup file Thunderbird Setup 1.0.6.exe
2.Accepted the Standard Configuration
3.Finish the install 
4. Call up Profile Manager select default profile
5. Select "Start Thunderbird" button 
6. Screen clears and it looks like it is trying because I see a hour glass but
that clears and nothing calls up

Actual Results:  
Nothing , just the desktop is displayed.  If I call up Thunderbird by the icon
or do a run thunderbird.exe it call up Thunderbird..

Expected Results:  
When I selected "Start Thunderbird" from the Profile Manager it should have
called Thunderbird up...

Comment 1

[Adam Guthrie]

Looks like you have a bad extension of theme in your profile. Does this happen
when you start Thunderbird in safe mode, or regularly for that matter?
http://kb.mozillazine.org/Safe_mode

Comment 2

[Wayne Mery (:wsmwk)]

-> INVALID based on comment 1 and no response from reporter.  Please reopen if you still see the problem using a current version.