Closed Bug 303029 Opened 19 years ago Closed 19 years ago

error: start.mozilla.com does not exist

Categories

(Firefox :: Installer, defect)

x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED INVALID

People

(Reporter: ckeyser338, Unassigned)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Internet Explorer

I cannot download Firefox completely because some sort of command, which the 
message tells me is "start.mozilla.com cannot be found. Check the name and try 
again."

Reproducible: Always

Steps to Reproduce:
1. Select "Free DOwnload" of Firefox
2. Download is completed - start to run Firefox
3. receuve "start.mozilla.com does not exist. Check the name and try again."

Actual Results:  
The program SEEMED to download competely, bu thwn I went to USE the program to 
accress the Internet, the "start.mozilla.com..." message appeared and Firefox 
did not access the Net

Expected Results:  
It should have downloaded EVERYTHING completely and Firefox should have 
allowed me to access the Nat.
The error you see is because the start.mozilla.com website does not exist. (It
should be start.mozilla.ORG) Did you try to visit any other websites, like
cnn.com or google.com? Did these sites load?
Are you saying you can not dowload firefox from mozilla.org using internet
explorer. OR that when you have downloaded and installed firefox it will not
open the website?

The latter sounds like a firewall configuration issue.

Check out the following links:
http://forums.mozillazine.org/viewtopic.php?t=258042
http://forums.mozillazine.org/viewtopic.php?t=106431
http://kb.mozillazine.org/Standard_diagnostic

You can get further end user support at http://forums.mozillazine.org

Marking Invalid as this sounds like a support question and the problem is not
clear. But please do reopen if you can provide further information.

In future please use a shorter summary.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
Summary: computer (a new Dell!) I get the message: "start.mozilla.com does not exist. Check the name and try again." Why do I seem NOT to get this one piece of data - and what does the download APPEAR to be completed? I cannot USE Firefox because it won't downl… → error: start.mozilla.com does not exist
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