Closed Bug 303321 Opened 20 years ago Closed 20 years ago

bluescreen on windows xp while downloading emails, windows hang up and I have to reboot

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 303320

People

(Reporter: thrash, Assigned: mscott)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.10) Gecko/20050717 Firefox/1.0.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.10) Gecko/20050717 Firefox/1.0.6 The Problem appear first time after installed avast AntiVirus Software Home Edition. But at the moment it seems that avast don´t(!) be the reason for the problem because it is deinstalled and the problem appears also! The Problem appears every time I want to download emails from a specific mailbox. In this mailbox I have a email with really many (round about 100 I think) recipients. It looks like a buffer overflow or something like that. I go in online status in Thunderbird, download the emails and exactly at this time windows gives a blue screen and whole pc hangs up and I have to press the "reboot" button. Normal download (from a other account) is no problem. Software which is maybe involved in this problem: - Agnitum Outpost Firewall Pro 2.7.492.416 - Avast 4.6.691 Build Jul2005 I will repeat that I think the problems source is a email with really many many recipients. But that is what I guess ... My System (at the moment): - Windows XP Prof. Ver. 5.1 (Build 2600.xpsp_sp2_gdr.050301-1519 : Service Pack 2 - Mozilla Thunderbird 1.0.6 (with some extensions like quote collapse, quote colors, enigmail, show SMTP Username, attachment tools, ...) - Agnitum Outpost Firewall Pro 2.7.492.5421 (416) Reproducible: Always Steps to Reproduce: 1. Start Thunderbird and work online 2. Receive a email with this many recipients from a normal pop3 mailbox 3. Actual Results: When TB try to receive emails it works for a moment (in a way TB want to download the emails) and than windows produce a BlueScreen. Whole system stops and hangs up. I have to reboot by using the reboot botton of the chassis. But this BlueScreen only appear when TB try to download emails from this mailbox with the email with this many recipients ( I think this is the problem). Expected Results: Normally the software have to download the emails from the pop3 server and put it in the correct folder and close the connection to the pop3 server. I can´t say the modules where the PC crashs when reproduce this bug because it is often a other one. First it was a module of the avast. Then I deinstalled it and than it was a module of windows ...
*** This bug has been marked as a duplicate of 303320 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Group: security
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