303935 - corrupted certificate messages when trying to access banking accounts

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[George Read]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

Since I updated Mozilla on my desktop, I cannot access my bank accounts (for
example, Bank of America)
No problem on my laptop.
When I select the bookmark and enter my password, I get an error code 5981.

When I tried another bank account I got the following message:

Alert:
Error trying to validate certificate from www.fpcuonline.org using OCSP -
corrupted or unknown response.  Error Code -8073.

This type of error message has been appearing on my desktop for several weeks.

Reproducible: Always

Steps to Reproduce:
1.open Mozilla
2.select bookmarks
3.select bank
4.enter login info
5.denied access

Actual Results:  
Had to switch to Internet Explorer then could get access.
Or go to laptop, it works there. 

I also get Paypal errors when viewing some comic sites, only on desktop.

Expected Results:  
Not generate such error messages.

Comment 1

[zug_treno]

Related to (bugs like) bug 232643, Core bug 202839 or Core bug 293480?

Comment 2

[Joerg Buchberger]

Same error code for me on some SSL connections I tried.
Unfortunately, I'm not allowed to name them, but I can forward any technical
questions or test more https-requests, if you ask me to.

Thought, it's perhaps related to my recent update from firefox 1.0.5 -> 1.0.6
but not sure. 

Could be also related to importing the CAcert root certificate and personal keys.

--Joerg

Comment 3

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.