304010 - When downloading, get warning that the product certificate is invalid. When attempting to install, get "Unexpected Error."

Status: RESOLVED DUPLICATE of bug 261900

(Thunderbird :: Installer, defect)

Description

[J & N Larson]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 2.8)
Build Identifier: Thunderbird Setup 1.0.6.exe

We use Windows XP Media Edition, Service Pack 2.  We currently use MSN 9 for 
our ISP and email, along with Outlook Express 6 and Internet Explorer 6.  We 
also use Norton Internet Security 2005 and Norton System Works 2005, including 
Norton AntiVirus and NIS firewall.  When we try to download Thunderbird Setup 
1.0.6.exe, we get a warning that the product certificate is invalid.  When it 
appears to have downloaded and we try to run the file, we get the 
message, "Unexpected error."

Reproducible: Always

Steps to Reproduce:
1. Go to http://www.mozilla.org/products/thunderbird/ in Internet Explorer.
2. Click on Download Now! in the green box.
3. Let the program download; save to "My Downloads."  Note the problem with the 
certificate!
4. When the download is finished, double click on the new file in "My 
Downloads."  You should get the "Unexpected Error" message.
Actual Results:  
Nothing--Thunderbird wouldn't run.

Expected Results:  
It should have started the program setup.

Comment 1

[Mark Banner (:standard8)]

This sounds like a duplicate of bug 261900 (a server issue, fixed around the time of this bug). Reporter, are you still having problems with this, or is it now resolved?

Comment 2

[Mark Banner (:standard8)]

(In reply to comment #1)
> This sounds like a duplicate of bug 261900 (a server issue, fixed around the
> time of this bug). Reporter, are you still having problems with this, or is it
> now resolved?
> 

No response from reporter, so I'm going to mark is as a duplicate of bug 261900 as that seems like the most likely cause.