Closed
Bug 304043
Opened 19 years ago
Closed 17 years ago
UNINSTALLED ALL WINDOWS REGISTRYS!! when I tryed to uninstall mozilla
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: M4573RMatt, Unassigned)
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; .NET CLR 1.1.4322; .NET CLR 2.0.40607) Build Identifier: I never used the laptop for serious web surfing (only editing papers and files when I am traveling) so I decided to just delete mozilla 1.7 suite and go ahead and use i.e. when during the uninstalling process it gave me errors saying it replaced my windows files with unrecognizable ones and that the computer is now unstable and to reinstall windows. I tried opening i.e., Microsoft word, and every software I had. Nothing would work. They all said, file missing. I looked inside the computer program files and every program was missing! Not only do I now need to buy a new Windows Professional 2000 cd but I also need to buy Microsoft word, adobe Photoshop and much more! I EXPECT some kind of re-imbursement! Reproducible: Didn't try Steps to Reproduce: 1.Buy windows proffesional 2000 2.Uninstall Mozilla 3.Watch as your expensive programs cease to work! Actual Results: Deletes important windows files, uninstalls every program, and makes your computer unstable! Expected Results: Uninstall itself and not touch any other folder! I demand re-imbursement, this is not what I expected from a respectable company such as yourselves.
Comment 2•19 years ago
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Probably did, so I'm marking WFM, for lack of information.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
| Reporter | ||
Comment 3•19 years ago
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(In reply to comment #1) > Where did you install Mozilla to? Not the root (top level) of C:\, I hope? I installed Mozilla ages ago, so I might have, if that would have caused troubles you think the instalation software can put up at least a warning box or a simple text to say this function is not recomended and can effect and/or delete vital information from your computer. I talked to the Universtity and they have decided to give me a brand new edition of XP and update the Laptop as long as I do not download any more of your software. Please remember that not all of us search this site (which is extremly hard to get around might I add) for tips on how to install or use this program in question, and you should treat everyone like bubbling morons cause compared to you, we most likely are. Thank you for your time and concern.
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
| Reporter | ||
Comment 4•19 years ago
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I installed Mozilla ages ago, so I might have, if that would have caused troubles you think the instalation software can put up at least a warning box or a simple text to say this function is not recomended and can effect and/or delete vital information from your computer. I talked to the Universtity and they have decided to give me a brand new edition of XP and update the Laptop as long as I do not download any more of your software. Please remember that not all of us search this site (which is extremly hard to get around might I add) for tips on how to install or use this program in question, and you should treat everyone like bumbling morons cause compared to you, we most likely are. Thank you for your time and concern.
Comment 5•17 years ago
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Resolving due to lack of information and extended inactivity.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago → 17 years ago
Resolution: --- → INVALID
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Description
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