Thunderbird does not allow switch of default email client to another.

RESOLVED INCOMPLETE

Status

Thunderbird
Preferences
RESOLVED INCOMPLETE
13 years ago
10 years ago

People

(Reporter: Wilson.m.lee, Assigned: Scott MacGregor)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: CLOSEME 2008-04-16)

Attachments

(2 attachments, 1 obsolete attachment)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; en) Opera 8.02
Build Identifier: Thunderbird 1.0.6

Outlook Express should open with a new message window when emailing a file via 
this method "Right Click -> Send To -> Mail Recipient" after changing the 
default email client to back to Outlook Express, if Thunderbird was the default 
client.

Reproducible: Always

Steps to Reproduce:
1.Install Thunderbird 1.0.6
2.Change the default email client back to Outlook Express by either going to 
Programs Menu in Internet Options, the Tools Menu in OE, or Set Program Defaults 
and Access
3.Email a random file, by browsing to it, Right Click -> Send To -> Mail 
Recipient.

Actual Results:  
Thunderbird opens with a new message window

Expected Results:  
Outlook Express should have opened with a new message window

Comment 1

13 years ago
I'm not sure how this is happening, because according to bug 26201, we don't
even associate *.eml files with Thunderbird.

Comment 2

13 years ago
Related to Core bug 178770?

Comment 3

13 years ago
Wilson Lee: the Internet Options "Programs" settings do not actually affect the 
'default client' setting, which controls the MAPI setup.  Set Program Access & 
Defaults (from the Add Programs Control Panel) should make the settings, and if 
I'm recalling correctly, so should the Tools menu item you mentioned from 
Outlook Express.  

I haven't gone back to play with this for a while, but the only times I've had a 
problem getting one client or another to properly register itself was when I was 
logged in without Admin privileges.  (Even that has been inconsistent.)  
However, you can't even run SPA&D without Admin privs, so it seems you know 
about this already.

If you're willing to spend the effort to help debug this: install a copy of 
RegMon   <http://www.sysinternals.com/Utilities/Regmon.html>   and create a log 
of what happens when you run SPA&D to set Outlook as the default.  Attach that 
log to this bug (use the Create New Attachment link above).

(In reply to comment #1)
> I'm not sure how this is happening, because according to bug 26201, we don't
> even associate *.eml files with Thunderbird.

Adam, that comment actually doesn't apply to this at all; but see bug 242959.
(Reporter)

Comment 4

13 years ago
Created attachment 192399 [details]
Regmon log of switching TB to OE as default client

This is the Regmon log of switching Thunderbird to Outlook Express as the
default mail client.
(Reporter)

Comment 5

13 years ago
Created attachment 192400 [details]
Regmon log of switching TB to OE as default client

This is the Regmon log file when switching Thunderbird to Outlook Express as
the default email client.
Attachment #192399 - Attachment is obsolete: true

Comment 6

13 years ago
xref bug 254262.

Since it appears I have to spend money to decode a .RAR file, I'm not going to 
look at that log.  Maybe you could try compressing it in a more widely accepted 
standard?
(Reporter)

Comment 7

13 years ago
Created attachment 193443 [details]
an zip file for the benefit of those who do not have Winrar
QA Contact: preferences
Reporter, does the issue still occur in the latest supported Thunderbird version 2.0.0.12 or trunk nightlies?
Whiteboard: CLOSEME 2008-04-16
No information for ~3 weeks since last comment, resolving incomplete.

Please comment if the issue still occurs in the latest supported 2.0.0.x or trunk nightlies.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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