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Would like Talkback component added to Webtools in Bugzilla

VERIFIED WORKSFORME

Status

()

bugzilla.mozilla.org
Administration
P2
normal
VERIFIED WORKSFORME
19 years ago
6 years ago

People

(Reporter: leger, Assigned: asa)

Tracking

Details

(Reporter)

Description

19 years ago
Hi terry-

Can we get Talkback added to the Webtools components list please?  We would like
to have all 5.0 related Talkback bugs in Bugzilla.  We will be implementing it
in the builds shortly and are working on access outside the firewall now.

Description for Component:

Talkback is the database where black box reports from Netscape's Quality
Feedback Agent reside. The agent is a program built into Communicator products
which allows a user to report errors directly to Netscape if they wish.
This allows developmental engineers to diagnose and fix these problems and
continue to improve upon the quality of our products.

Engineer is namachi.  QA Contact is leger.

Thanks!

Comment 1

19 years ago
Are there any webpages up talking about Talkback?

In particular, I'm anticipating all sorts of "where do I get the source for
this" questions.  It would be nice to talk about that in a webpage up front.
(Reporter)

Comment 2

19 years ago
It's a long one...You could link to:
http://help.netscape.com/search?NS-search-page=document&NS-rel-doc-name=/kb/clie
nt/981030-10.html&NS-query=talkback&NS-search-type=NS-boolean-query&NS-collectio
n=Client&NS-docs-matched=1&NS-doc-number=1

I'll mail it to ya.

Comment 3

19 years ago
Well, yes, but that page doesn't talk about the source code for Talkback.

bugzilla is part of mozilla.org; mozilla.org is all about open source.
Whenever something appears on mozilla.org that isn't open source, then there
needs to be some words of explaination why.  I know a little bit about
Talkback, and I believe that there are perfectly fine reasons why it isn't
an open source thing, but those reasons need to be spelled out for the public.

So, I'm hoping for some web pages that explain Talkback's relationship to
the open source world.
(Reporter)

Comment 4

19 years ago
chofmann or namachi...do you know where another page with info terry needs might
be located?  Thanks!
(Reporter)

Updated

19 years ago
Assignee: terry → namachi
(Reporter)

Comment 5

19 years ago
Assigning to namachi to look or create better description.

Updated

19 years ago
Assignee: namachi → terry

Comment 6

19 years ago
Currently there no webpages that talks about the relation between talkback
(fullcircle) and Open source. Enabling talkback for Netscape built open source
binaries is possible. Modified source build by third parties is impossible right
now. But to go there we need to have some way to maintain bugs related to
talkback.

Relation between Netscape and Fullcircle.
Full Circle Talkback, please visit http://www.fullcirclesoftware.com/nscp/

Updated

19 years ago
Assignee: terry → namachi

Comment 7

19 years ago
> Currently there no webpages that talks about the relation between talkback
> (fullcircle) and Open source.

Then you will have to write some, yes?

I know there have been discussions about how Talkbalk fits into the mozilla.org
world.  I am saying that these discussions must be published so that the
mozilla.org community can understand what's going on, before we start using
mozilla.org infrastructure to start supporting it.

namachi, if you're not the right person to be creating these pages, then
please reassign this bug to whoever is.

Updated

19 years ago
Status: NEW → ASSIGNED
(Reporter)

Comment 8

19 years ago
chofmann or namachi...an ETA on when this will be done, so I can start writing
Talkback for 5.0 bugs :-)?

Updated

19 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 19 years ago
Resolution: --- → LATER

Comment 9

19 years ago
For time being let us use bugsplat for talkback bugs.
(Reporter)

Updated

19 years ago
Status: RESOLVED → VERIFIED
(Reporter)

Comment 10

19 years ago
Marking Verified.
I don't want no REMIND/LATER in Bugzilla!

But then again, this isn't a bugzilla bug. :)  -> moz.org
Component: Bugzilla → Bugzilla: Keyword & Component Changes
Product: Webtools → mozilla.org

Comment 12

16 years ago
i don't particularly like LATER'd bugs in this component. do we know more about
this bug?
(Assignee)

Comment 13

16 years ago
reopening 
Status: VERIFIED → REOPENED
Resolution: LATER → ---
(Assignee)

Comment 14

16 years ago
->me
Assignee: namachi → asa
Status: REOPENED → NEW

Updated

16 years ago
QA Contact: timeless
(Assignee)

Comment 15

16 years ago
Component exists. resolving.
Status: NEW → RESOLVED
Last Resolved: 19 years ago16 years ago
Resolution: --- → WORKSFORME

Comment 16

15 years ago
v
Status: RESOLVED → VERIFIED
Component: Bugzilla: Keywords & Components → Administration
Product: mozilla.org → bugzilla.mozilla.org
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