Closed Bug 304454 Opened 19 years ago Closed 22 days ago

software update does not start from where it left off if the internet connection gets disconnected and using the UI to update

Categories

(Toolkit :: Application Update, defect, P3)

x86
Windows XP
defect

Tracking

()

RESOLVED WONTFIX
mozilla1.8.1beta1

People

(Reporter: grantwohl+mozbug, Unassigned)

References

(Blocks 1 open bug)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050811 Firefox/1.0+
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050811 Firefox/1.0+

Software update does not start from where it left off if the internet connection
gets disconnected.

Reproducible: Always

Steps to Reproduce:
1.Start downloading an update to Firefox.
2.Manually disconnect from the Internet.
3.Re-connect to the internet and try to resume Software Update.

Actual Results:  
When I resume Software Update, Firefox starts downloading from the begining.

Expected Results:  
Software Update should have resumed from where it had stopped when the
connection was disconnected.
Flags: blocking1.8b4?
WORKSFORME.
Whiteboard: [need testing]
waiting on QA testing to confirm

/cb
Pulling the cable to simulate a dropped internet connection gets a Software
Update dialog:

Completing the Software Update

There were problems checking for, downloading or installing this update. Deer
Park could not be updated because:

AUS: No data was received (Please try again)

(note: if download is paused, the plug pulled then download resumed the message is:
AUS: Connection Refused)

The only option is to "Finish"

Retrying Software update begins the download from the start.

note: Pause and Resume work as expected if the connection isn't broken.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Making this more robust would be nice but this probably isn't a blocker. 
Flags: blocking1.8b4? → blocking1.8b4-
Flags: blocking-aviary2.0?
Still getting incorrect behavior in 1.8rc1. Let's not forget this for 1.9.

-> Darin
Assignee: nobody → darin
Flags: blocking1.9a1?
nsUpdateService.js needs to handle the download error more gracefully :-(
Flags: blocking1.9a1?
Flags: blocking-aviary2?
Flags: blocking-aviary2+
b1 or bust, baby
Target Milestone: --- → Firefox 2 beta1
looks like bust, minusing
Flags: blocking-firefox2+ → blocking-firefox2-
-> reassign to default owner
Assignee: darin.moz → nobody
Product: Firefox → Toolkit
Severity: major → minor
Just verified that background downloads do start from where the download left off and when using the UI it will fail.
Priority: -- → P4
Summary: software update does not start from where it left off if the internet connection gets disconnected → software update does not start from where it left off if the internet connection gets disconnected and using the UI to update
Whiteboard: [need testing]
Priority: P4 → P3
Severity: minor → S4
Status: NEW → RESOLVED
Closed: 22 days ago
Resolution: --- → WONTFIX
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