304556 - Define and publish standards of use for user reviews.

Status: RESOLVED DUPLICATE of bug 375649

(addons.mozilla.org Graveyard :: Policy, defect, P2)

Description

[alanjstr]

We should clearly state what is acceptable when someone goes to post a comment.
 Here is a sample raided from
https://addons.mozilla.org/extensions/moreinfo.php?id=722&application=firefox

********************
READ THIS BEFORE COMMENTING
********************

This is not a support forum.  This is not a discussion forum.  
If you need support, you're welcome at http://forums.mozillazine.org

Notice: if you can't download/install this extension because of an ***invalid
package error***, you're facing a problem of the Mozilla mirroring
infrastructure, not the addon. Please clear your cache and try again.

The following types of comments will be removed: Non-English, abusive language,
requests for support, offtopic discussion

Comment 1

[victory <[e-mail]>]

i think, only viewable character, i.e.
!"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`
abcdefghijklmnopqrstuvwxyz{|}~
and line endings should be accepted.

if the comment contains other character, should indicate to the commenter with posted comment.

Comment 2

[spazquest]

Can we also discourage comments about browser version incompatibility? Half of the inappropriate comments I see are "Me too, does not install in FF1.5 for me either" when the description clearly states that it's only compatible with FF1.0.  

Perhaps more visual emphasis can be given to the version compatibility note in the description.

Comment 3

[Chris Thomas (CTho) [formerly [e-mail] [e-mail]]]

(In reply to comment #2)
> Can we also discourage comments about browser version incompatibility? Half of
> the inappropriate comments I see are "Me too, does not install in FF1.5 for me
> either" when the description clearly states that it's only compatible with
> FF1.0.  
> 
> Perhaps more visual emphasis can be given to the version compatibility note in
> the description.
> 

Those are already disallowed.  Flag them, and they'll get removed.

Comment 4

[Michael Morgan [:morgamic]]

Mass change - bugs to be read / (re)confirmed.

Comment 5

[Mike Shaver (:shaver -- probably not reading bugmail closely)]

Updating to be about the user-reviews policy, and dumping back in the default bucket.

Comment 6

[Justin Scott [:fligtar]]

Maybe there should be some duping between this and bug 375649?

Comment 7

[Mike Shaver (:shaver -- probably not reading bugmail closely)]

Fine, be like that.