304702 - Cannot get mail all of a sudden. Downloaded Update by mistake.

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[V]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

Cannot get mail suddenly!  

Inbox appears totally empty until I go to another folder, and then when I go
back to Inbox, it will only show mail up until May 9!!!!  Then I need to go to
another folder again and then when I go back to Inbox it will show the rest of
the mail up to last night.  But when I click on "Get Mail," nothing happens.

I have no choice but to go back to Microsoft now to get mail.  Two nights ago I
downloaded Windows Update by mistake.  Is this all connected? 

I see this bug was reported before, but I cannot find how to correct the
situation for myself. Why did this happen and how can I get my mail from
Thunderbird again?  

PLEASE NOTE:  This happened to me once before when I used Thunderbird and I wa
forced to go back to Microsoft.  It was a long time before I tried Thunderbird
again.

Reproducible: Always

Steps to Reproduce:
1.Go to Thunderbird mail.  Inbox appers Empty.
2.Go to another folder and when I return to Inbox, mail shows up to May 9.
Return to another folder and when I return again to Inbox again, it shows up to
last night.
3.When I go to "Get Mail," nothing will happen. I cannot retrieve any new mail!

Actual Results:  
I am unable to get any new mail since last night.  I can only get it through
Microsoft.

Expected Results:  
Sent me my mail.

I have done nothing new EXCEPT that the other night I downloaded a Windows
Update by mistake.

Comment 1

[Gabriel Chadwick]

Could you please add information about wich version of thunderbird you are using please. Could you also try this problem with a new profile please.

Comment 2

[Gabriel Chadwick]

No follow up from submiter WFM.