304795 - New installation of firefox only works properly in safe mode

Status: RESOLVED INVALID

(Firefox :: Toolbars and Customization, defect)

Description

[Russell]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: 

Repeatedly tried to install firefox. would only run in "safe" mode every time.
Tried to install firefox for first time. used "auto" option on the installer. 
used Mozille's download site,downloaded with firewall and  spy ware on normal. 
2nd installation turned off firewall & anti virus, same thing,3rd installation 
put windows XP in safe mode disconnected internet preformed installation 
from "saved" copy of the installer. All attempts failed to produce normal mode 
working installation .

Reproducible: Always

Steps to Reproduce:
1.go to mozzilla's web site
2.download installer or save installer
3.run installer select auto mode

Actual Results:  
clicking on the installed icon opens firefox however browser bars are un-
readable and jumbled (see screen shot at link provided). Exited firefox went 
to "start/all programs/Mozilla firefox safe mode" program loaded and worked 
fine.

Expected Results:  
Should have opened with readable search and browser bars

Comment 1

[u63580]

Have you tried a new profile?  Did you use the latest release (1.0.6) or the
nightly build?

Comment 2

[Russell]

(In reply to comment #1)
> Have you tried a new profile?  Did you use the latest release (1.0.6) or the
> nightly build?

Yes v 1.0.6 was used and obtained from your site last night.
I always use the same user-profile with administrator's privileges. other 
programs and installers always work fine. This issue has only happened with 
firefox.

Comment 3

[Russell]

Tried to uninstall firefox today got message....un-Install folder was not 
found.... Deleted firefox manually from programs.... tried to install from 
firefox web site got error....  error occured during installation: firefox 
browser 5.

please help me get this piece of **** program OFF my hard drive!

I'll never try this browser again. 

Comment 4

[u63580]

Have you tried a new FF profile?  See:

http://www.mozilla.org/support/firefox/profile

Comment 5

[u63580]

No reply, and see comment #3 -> invalid