304820 - When replying to an email message, .gif signature file is not included

Status: RESOLVED DUPLICATE of bug 270380

(Thunderbird :: Preferences, defect)

Description

[Ken Gnazdowsky, B.Sc.]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

When a .gif signature file is used with Thunderbird email:

1.  Sending ( on create new ): an email with the signature file works just fine
in both the compose window as well as the recipients inbox.  

2.  Replying:  The compose settings are correctly interpreted and implemented
when woking in the compose window ( ie, reply quote inline, start reply text
above quote and place signature file below reply above quote ).  However, the
recipient does NOT receive the signature image ... but rather, they get a "red
dot" and reference back to the missing image from the sender's local hard drive
it appears.  For example, my "attach signature file" is set to:
C:\Documents and Settings\Ken Gnazdowsky\My Documents\My
Pictures\kgnazdowsky.gif ... and when I reply to a message that correctly
auto-includes the signature in the compose window, by the time it reaches the
recipient they get the red "x" in place of the image.  This results in a very
unprofessional looking reply with a missing signature!  On the recipients
computer, if you "view message source" in such a message, there is this
interesting section of code:
<img moz-do-not-send="true"
src="file:///C:%5CDocuments%20and%20Settings%5CKen%20Gnazdowsky%5CMy%20Documents%5CProjects%5CBnB%20Website%5Cimages%5Ccheckout_top_01.gif"
 border="0"></div>

3.  Forwarding:  Although forwarding a message does correctly send the signature
image file, when setting the "Account Composition & Addressing" preferences, one
would expect that when you set the "Automatically quote the original message",
"... and place my signature" location, that forwarding would position ones
forwarding notes and the signature image in the same position selected for
forwarding when including the original message text inline.  Alternatively, a
similar preference setting should be provided under "Options->Composition (
Forwarding Messages" section to allow a user to optionally select placement of
the signature file when composing a forwarded message ( ie, above the original
text & below my forwarded message ) as a valid choice.   Currently by default
the signature file always gets included at the end of the orginal message when
the forward messages setting is "Inline".

Reproducible: Always

Steps to Reproduce:
1.  Select a gif image file in the general account settings window.
2.  Select "Composition & Addressing" settings to "automatically quote original
message when replying" then "start my reply above the quote" and "place my
signature below my reply ( above the quote )".
3.  Reply to a message ... sending it back to yourself as a test.  Note the
signature file is correctly displayed in the compose window.
4.  Check the message as the recipient ... note the missing signature image file!

Actual Results:  
Signature file is missing on the recipients computer.

Expected Results:  
Included the signature image within the email message as displayed within the
compose (senders) window!

Note this is not a receiver's email preferences setting either as you can use
various email clients on the recipients side and get the same results ( Eudora,
Outlook, Outlook Express ... etc. )

This is a relatively major flaw as the sender's signature file as part of their
email message normally includes contact information and corporate identity.  To
have it missing on all reply messages is a major inconvenience and severe enough
flaw as to turn off many corporate clients from using Thunderbird email pending
the fix for this issue.

Comment 1

[Mike Cowperthwaite]

Nice bug report with lots of detail.  Too bad you didn't find this older bug 
first, you could have saved yourself a lot of typing.

*** This bug has been marked as a duplicate of 270380 ***

Comment 2

[Joe Sabash [:JoeS1]]

This could be a result of #303752 and not a dup
See #305557 for similar symptoms

Comment 3

[Mike Cowperthwaite]

(In reply to comment #2)
> This could be a result of #303752 and not a dup

I don't think so -- altho reporter failed to ID his build of Thunderbird, since 
he's running an older (and insecure) Firefox, it's unlikely he's running a trunk 
build of TB (where the regression of bug 303752 would be visible).


(In reply to comment #0)
> 3.  Forwarding:  Although forwarding a message does correctly send the
> signature image file

Then item (3) is NOT THIS BUG.  In the future, please do not confuse bug 
reports with multiple symptoms.



> when setting the "Account Composition & Addressing" preferences, one
> would expect that when you set the "Automatically quote the original message",
> "... and place my signature" location, that forwarding would position ones
> forwarding notes and the signature image in the same position selected for
> forwarding when including the original message text inline.

Bug 273114.