305112 - Clicking a link in a Mail message body usually does not work

Status: RESOLVED DUPLICATE of bug 288348

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Jim Moe]

User-Agent:       Mozilla/5.0 (OS/2; U; Warp 4.5; en-US; rv:1.7.11) Gecko/20050728
Build Identifier: Mozilla/5.0 (OS/2; U; Warp 4.5; en-US; rv:1.7.11) Gecko/20050728

A link in a message body is displayed as a link (has a link color), the mouse
changes indicating a link, and when clicked nothing happens. Usually (arrgh!).
Links always work in a newsgroup message.

I have tried using RMB options ("Open in New Window", etc.). No difference.

I have not found much of a pattern for the "usually" bit. It seems that the
first link I try works; subsequent ones fail. The ones that do fail are always
in a message that is displayed as plain text. I do not recall a link failing if
 the message has HTML markup.

Reproducible: Always

Steps to Reproduce:
1. Open a mail (not newsgroup) message with a link.
2. Click on it.
3. It ususally does nothing.

Actual Results:  
The open request is not passed on to the browser.

Expected Results:  
The link opens in the current browser window.

Comment 1

[Frank Wein [:mcsmurf]]

Can you look if you see a error in the JavaScript Console (Tools->Web
Development->JavaScript Console) if you notice that a link fails? Do you have
any extensions installed?

Comment 2

[Jim Moe]

1. I am using IMAP.
2. Links always work from the Inbox folder.

3. Yes, there is a Javascript error when a link fails:
"Error: uncaught exception: Load of [link_that_failed] denied."

4. Yes, I have a number of extensions installed: Checky, Enigmail, Extension
Uninstaller, Flashblock, Live HTTP Headers, SecurePassword, User Agent Switcher,
Web Developer.

Comment 3

[Peter Weilbacher]

Hmm, can you give examples of what [link_that_failed] would be? Normally, links
that are not loaded with permission denied are those that link to local content,
like file: URLs or chrome: (parts of Mozilla itself), doing otherwise would be a
security risk. Be sure to check in Source View (Ctrl+U) for the actual URL. If
that occurs for a normal http: URLs then I don't know what happens but you are
welcome to forward me an email so I can take a look.
Trying in a profile without any extensions is also usually a good idea.

Comment 4

[Jim Moe]

Here's one that failed in a message that has HTML, disproving the assertion that
HTML messages with links work. <sigh> So far, only messages in the Inbox folder
have working links.

Error: uncaught exception: Load of http://www.submitplus.bc.ca/spn/ denied.

Pasting the URL works as expected.

Comment 5

[Peter Weilbacher]

I just clicked on all three URLs contained in the Bugzilla email that was sent
from the last comment, and it worked. I, too, accessed them through an IMAP
folder that was not INBOX. I also tried various other messages in other folders,
and it always worked. However, this is with an install of 1.7.11 on OS/2 that
does not have any extensions (just three language packs).
Try starting with a fresh profile and install your extensions one by one. Or, as
you have the extension uninstaller (which I hope is not causing this) installed,
deinstall them one by one.

Comment 6

[Jim Moe]

I removed most of the extensions, including the Uninstaller, retaining only
Calendar and Chatzilla. Links still only work in the Inbox folder.

I also tried the default theme. No difference.

Finally I tried another account. Links work everywhere as expected.

Comment 7

[Peter Weilbacher]

Perhaps the extension uninstaller does not uninstall the addons as cleanly as it
should. On the comments on its download page there were a few notes cautioning
from using it, so perhaps it is responsible?! Well, there is always a danger to
corrupt a profile when using them. :-(
As the problem does not happen with a fresh profile, I am resolving invalid. If
you see it again in a profile without extensions, please reopen.

Comment 8

[Karsten Düsterloh]

Sounds like bug 288348...

Comment 9

[Jim Moe]

Yes, it is. And the problem description by Bernhard is excellent.

Comment 10

[Karsten Düsterloh]

*** This bug has been marked as a duplicate of 288348 ***