305155 - Can't print any web page

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Joe McDevitt]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.10) Gecko/20050720 Fedora/1.0.6-1.1.fc4 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.10) Gecko/20050720 Fedora/1.0.6-1.1.fc4 Firefox/1.0.6

When I try to print any web page, everything looks like it goes ok but nothing
goes into the print queue and nothing prints.  The print dialog finds my
printers and the splash screen progress bar shows that it prints. I can print to
a ps file just fine and print preview works as well.

I can print from all other apps (open office, gedit, evolution, etc). 

I am using fedora core 4 and gnome 2.10.
 
I have:
cups 1:1.1.23-15.1
gimp-print ijs driver
epson stylus color 600 printer

I really don't know that this is a Firefox issue but it seems to have started
after I upgraded to mozilla 37:1.7.10-15.1.

I don't know what else to provide.  Any help will be appreciated.



Reproducible: Always

Steps to Reproduce:
1.From any web page, select File...Print
2.
3.

Actual Results:  
The print dialog shows the correct printer list.
The printing progress bar works and shows that it completes printing.
No print job makes its way to the queue and nothing prints.

Expected Results:  
Print the page

I am using fedora core 4 and gnome 2.10.
 
I have:
cups 1:1.1.23-15.1
gimp-print ijs driver
epson stylus color 600 printer

I really don't know that this is a Firefox issue but it seems to have started
after I upgraded to mozilla 37:1.7.10-15.1.

I don't know what else to provide.  Any help will be appreciated.

Comment 1

[Frank Wein [:mcsmurf]]

So you updated from FF 1.0.4 to FF 1.0.6? Also i think it might have been a good
idea to report this issue at the Fedora Bugzilla first. Do you also see this bug
with a official FF 1.0.6 build from mozilla.org?

Comment 2

[Frank Wein [:mcsmurf]]

Also might it be that you have mixed your FC4 installation with Rawhide
packages? Don't do this, if this is the case, resolve this bug as INVALID please.

Comment 3

[Joe McDevitt]

I'm using yum with the base, updates-released and extras repositories.  No
testing repositories so I don't think I have Rawhide mixed in.  I only have a
few odd things (ee, gnomesu and gtkdiskfree) that I can remember.

Yes, I need to report this to Fedora Bugzilla.

Comment 4

[Frank Wein [:mcsmurf]]

Well i heard from someone from Redhat that this problem is almost always that
someone trys to use a FF version linked against a older version on Pango from
FC4, but has a newer Pango version from Rawhide installed. Anyway, can you post
the link to the bug in the Fedora Core Bugzilla here then?

Comment 5

[ptashek]

I can confirm this bug for the following setup:

Debian Sarge
Gnome 2.10.1.1
Firefox 1.0.6-2
CUPS 1.1.23-11

No problems with printing from OpenOffice, Gedit, Evolution etc.
When I use kprinter from Firefox, it prints just fine.

User-Agent:
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.10) Gecko/20050730 Firefox/1.0.6
(Debian package 1.0.6-2)

Comment 6

[Frank Wein [:mcsmurf]]

Comment 5 is not related in any way btw, he uses some Debian version and not
some FC one.

Comment 7

[Jo¾e Klepec]

Also printing does not work on: Mozilla/5.0 (X11; U; Linux i686; sl; rv:1.9a1)
Gecko/20051014 Firefox/1.6a1 ID:2005101412
& Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9a1) Gecko/20051014

Tested also: Mozilla/5.0 (X11; U; Linux i686; sl; rv:1.9a1) Gecko/20051014
Firefox/1.6a1 ID:20050913?...20051014? The build from September could even work,
I'll try to that report later, if I find time.
Cruel fact stands for all Thunderbirds with same Gecko (message printing).
Java JRE 1.5.0_04 & 0_05 from Sun, Linux based on Fedora Core 2, kernel
2.6.9.770, KDE 3.3.3.x.

Tested on several webpages an messages, also in safemode.

Comment 8

[Jo¾e Klepec]

Mozilla/5.0 (X11; U; Linux i686; sl; rv:1.9a1) Gecko/20050913 Firefox/1.6a1 ID:2005091311. Tested today. I thought it was good - well, no. TB-sl with same Gecko is OK, from same author, and prints messages. I think that there is problem in the chrome.

Comment 9

[Wayne Mery (:wsmwk)]

a ton of bugs from this time period have been fixed, for example bug 324635.
can  some linux friend put this poor bug to rest?

Comment 10

[Bryan Bach]

I'm not sure if this is related, but on Fedora 11 (cups 1.4-0.b2.18.fc11.i586; latest Minefield nightly), when selecting File -> Print, my printers don't show up in the printers list--all I see is the "Print to file" option. Printing to a file works fine.

Comment 11

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 12

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 13

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.