305161 - won't connect to any website, although the other browsers do it without problems

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Michal Bednarek]

User-Agent:       Mozilla/5.0 (compatible; Konqueror/3.2; Linux) (KHTML, like Gecko)
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.8) Gecko/00000000 Firefox/1.0.4

I can't get connected to any website, although my network interface is OK and 
Internet connection works without problem - I'm able to surf the Internet with 
the other browsers. Mozilla reports the 'website could not be found' problem 
at every time. I'm a Mandrake 10.1 Community user. 

Reproducible: Always

Steps to Reproduce:
1. Just type the website's address and click the Go button ;). 
2. 
3. 
 
Actual Results:  
The page cannot be found. 

Expected Results:  
The page is found and I'm able to see it. 

The software doesn't seem to crash.

Comment 1

[Jo Hermans]

Reproter, are you using a proxy-server ?

Comment 2

[Michal Bednarek]

No, I'm not. My PC is directly connected to the Internet via DSL on ppp0. I
guess the problem is to tell Firefox to use this interface to connect to the
Internet, as the browser does not recognize it automatically.

Comment 3

[Jo Hermans]

(In reply to comment #2)
> No, I'm not. My PC is directly connected to the Internet via DSL on ppp0. I
> guess the problem is to tell Firefox to use this interface to connect to the
> Internet, as the browser does not recognize it automatically.

That's not the task of the browser, that's automatic thru your routing table.

Comment 4

[Klaus D. Günther]

I have experienced a similar problem: On Suse Linux 9.2 and Ubuntu Linux 5.04 I 
cannot connect to most web sites, using firefox, mozilla or the gnome epiphany 
browsers and a NETGEAR DSL Router DG632B via ethernet cable. For instance I can 
connect to www.mozilla.org and freenet.de, but not to www.google.com and 
yahoo.de and most other web sites. The above-mentioned browsers would block in 
"connecting to ...", while everything works without problems if I use the 
konqueror browser on Linux, or firefox or mozilla on Windows XP. 

Comment 5

[Javier Perez]

I am  experiencing the same problem in windows 2000. Internet Explorer connects fine but Firefox 1.5.0.1 does not. I tried resetting firewalls, etc,etc. and nothing.

Comment 6

[Larry]

Only recently, my Firefox will suddenly stop connecting to the internet but, as for these other people, my IE still works.  I must reboot my PC in order for Firefox to begin functioning correctly.  But, invariably, as some later stage will have to repeat the process.  This seems to be related to my putting the PC into hibernation and then "waking it up".  However, the problem doesn't happen every time I have used hibernation.

Comment 7

[Matt Downing]

Hi,
Want to confirm the the bug.  Firefox 2.0.0.3 was working fine, I don't have a proxy connection: regular broadband dsl (and Windows firewall: any reason this would block 2.0.0.4 and not 2.0.0.3?).
2.0.0.4 auto installed itself (never going to let that happen again), and suddenly any attempt to access any website was met with a "page unavailable" message.  Many reboots of computer and router later, and I found that Internet Explorer was browsing fine, it was only Firefox that could no longer access web sites.
Installed 2.0.0.3 over 2.0.0.4 and this works fine again.
Matt
No sign of Larry's "it works after reboot", I agree with the original report: it just don't work.

Comment 8

[Matt]

I have this same problem. Firefox automatically installs 2.0.0.4, and then is unable to connect to the internet. if I uninstall and re-install an earlier version of firefox, I have no problems until firefox wants to automatically update again. I have repeated the un-install/re-install process 3 times, and each time when firefox updates to 2.0.0.4, I will no longer connect to the internet. Restartign firefox or the pc does not change this, not does altering my connection settings in windows.

Comment 9

[Matt Downing]

I have just noticed this bug is reported as Linux, I am using Windows XP SP2.

Comment 10

[Veil]

I have the same problem and just updated from version 2.0.0.7 to 2.0.0.8.

No internet while other browsers work fine.

Using XP SP2

Comment 11

[Matt]

I found out that my problem was due to my firewall--the free edition of Zone Alarm. It seems like Zone alarm doesn't always add programs to it allowed list a while after the initial install. It wasn't a firefox issue in my case. If you have zone alarm turn it off for a minute and see if firefox will connect.

Comment 12

[Veil]

Nope.I have no firewall enabled, no nothing.All was fine until i updated firefox.And problem persists. :( First time i encounter such a thing...

Comment 13

[Bryan Bach]

I occasionally get this problem when the internet connection is lost while browsing but then gets restored. For me it gets resolved when I reset the DNS cache, by restarting the nscd service on linux or typing ipconfig /flushdns on an administrative shell in Vista. I haven't seen this problem on other platforms so I can't comment.

I notice that this bug is from a few years ago--is it still reproducible?

Comment 14

[Tyler Downer [He/Him]]

No reply, INCO. Please try using Firefox 3.5.2 or later in a new profile and report back if this still happens.