305256 - Palmsync launches firefox

Status: RESOLVED INVALID

(MailNews Core Graveyard :: Palm Sync, defect)

Description

[Paul Manley]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.11) Gecko/20050728
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.11) Gecko/20050728

The Mozilla AB palmsync does not always launch mozilla suite during sync.  If
Firefox was the most recently opened mozilla product, then palmsync launches
firefox instead of the suite.  I work around this by opening and closing the
suite prior to syncing.  Any suggestions for fixing this permanently would be
appreciated.

Reproducible: Always

Steps to Reproduce:
1.open firefox
2.close firefox
3.sync palm

Actual Results:  
When the Mozilla AB palmsync conduit should have opened mozilla suite, it opened
firefox instead.

Expected Results:  
The conduit should have launched the mozilla suite in order to access the
mozilla address book.

Comment 1

[David :Bienvenu]

is it possible that you've installed palmsync as an extension to firefox itself,
instead of or in addition to seamonkey?

Comment 2

[Paul Manley]

I never installed it in firefox.  At one point I had it installed as an 
extension to thunderbird, but I did that through the thunderbird extension 
menu.  In fact, Thunderbird is completely uninstalled now, including all user 
info in program files and application data.

Comment 3

[Mark Banner (:standard8)]

-> Core/Mailnews: Palmsync

Comment 4

[Wayne Mery (:wsmwk)]

Extension manager doesn't necessarily show the palmsync extension - so that is not a good test of whether it was or was not ever installed in Firefox.  People have been known to install it accidentally in Firefox.

Please do a search for filename mozABConduit.dll in 
  C:\Documents and Settings\<name>\Application Data\ 
to find which \extensions directory it's installed in your profiles

What do you get?

Comment 5

[Wayne Mery (:wsmwk)]

see Bug 228094

Comment 6

[Wayne Mery (:wsmwk)]

-> INVALID, likely a result of incorrectly installing PalmSync into Firefox

if you see this problem, please search to find where filename mozABConduit.dll is installed in 
  C:\Documents and Settings\<name>\Application Data\ 
and 
  C:\Program Files\ 

The file should not be in any directories associated with Firefox.

See http://kb.mozillazine.org/index.php?title=PalmSync_-_Thunderbird for advice on uninstalling and installing the extension

Comment 7

[Wayne Mery (:wsmwk)]

oops
=> invalid