305331 - All plugins wont function after upgrade

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Spiro A]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.9) Gecko/20050719 Firefox/1.0.5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.9) Gecko/20050719 Firefox/1.0.5

I run Gentoo - Linux amd64 with firefox-bin and have applied an upgrade of my
system (as I usually do) as well as of firefox.
At complition, all my plugins are gone.
At gentoo forum, they adviced me to remove .mozilla and run firefox again. Doing
so, it fixes my plugin issue (about:plugins) displaying all plugins
My questions:
1) How come this happened?
2) Removing .mozilla solves my problem but creates a bigger one: how do I
reverse all my custom settings back without having to set them manually one by one?

Thank you,
Spiro

Reproducible: Always

Comment 1

[Ben Fowler]

You shouldn't need to totally delete or expunge your ~/.mozilla.

If you rename it, you can copy your settings files from the old to the new.

See  Bug 269814 "add repair feature to Firefox profiles".

There is a lot more information in the forums. Possibly Bugzilla may not provide
user support at all (though I agree that your end user experience has not been
satisfactory): You might want to check for official methods (if any) for
upgrading. You might be on your own in the sense that the regulars here will
only diagnose and debug problems with offical released versions.rof ""

Comment 2

[Spiro A]

Hi Ben Fowler,

I read your other link.
I wish to ask if you can kindly list at least the corresponding files to this
settings:

- Saved passwords
- history
- extension settings, like addblock with all the URL saved in.

Obviously, I will have to reinstall all themes and extensions, right?

Thanks,
Spiro

Comment 3

[Ben Fowler]

(In reply to comment #2)

See 

http://www.tweakguides.com/Firefox_7.html 
http://www.bytecave.net/anders/guide/SinglePage/#TroubleShooting
http://kb.mozillazine.org/Profile_Folder
http://gemal.dk/mozilla/files.html

> I read your other link.
> I wish to ask if you can kindly list at least the corresponding files to this
> settings:
> 
> - Saved passwords

I am not sure

> - history

history.dat

> - extension settings, like addblock with all the URL saved in.

I am not sure

> Obviously, I will have to reinstall all themes and extensions, right?

Bugzilla is not the best place to come to for User Support: it is quite
possible that you will find the information you need in one of the forums,
try http://forums.mozillazine.org/viewforum.php?f=38 .

I was hoping that the files you need are saved somewhere, so that
you can copy them back. You might prefer to re-install and re-configure
your extensions, but a discussion of that that is well outside the mission 
of Bugzilla.

If you think - and you might - that your problem is the result of some
defect in Firefox, then you could, ahem, try to reproduce the problem
and provide information for someone to investigate and fix it. Whilst
Mozilla developers take data-loss issues very seriously, I am fairly
sure that there is no qualified (tested) procedure for laid down for 
upgrading other than between released versions.

See http://www.mozilla.org/products/firefox/releases/1.0.5.html

Comment 4

[Spiro A]

Hi Ben Fowler,

I thank you very much for your kind reply. I will go through your material and
report back if needed,

Spiro

Comment 5

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 7

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.