305346 - error msg: "The connection was refused when attempting to contact... "

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[John Chalinder]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; Media Center PC 2.8; .NET CLR 1.1.4322)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

I just d/l Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) 
Gecko/20050716 Firefox/1.0.6, installed and imported bookmarks, etc. from IE.
This is the error msg I get when I attemp to use Firefox. This happens no 
matter what site I try to access, including the Firefox homepage. The problem 
is persistant no matter what I do. I have turned off Windows firewall and popup 
blockers and it still persists. What must I do to get this program to run 
correctly?

Reproducible: Always

Steps to Reproduce:
1.d/l latest version of Firefox
2.install Firefox and import bookmarks from IE
3.run Firefox

Actual Results:  
error msg: "The connection was refused when attempting to contact... " no 
matter what site I try to connect to, including Firefox homepage. 

Expected Results:  
Expect program to run correctly. Expect Firefox to connect me to the URL I 
enter.

Comment 1

[Jesse Ruderman]

http://kb.mozillazine.org/Mozilla_Suite_:_Issues_:_Connect

Comment 2

[John Chalinder]

(In reply to comment #1)
> http://kb.mozillazine.org/Mozilla_Suite_:_Issues_:_Connect

Thanks for the link to the standard diagnostic. It gives me some idea what to 
look for. I'll try that and let you know if it helps.  

Comment 3

[John Chalinder]

(In reply to comment #1)
> http://kb.mozillazine.org/Mozilla_Suite_:_Issues_:_Connect

I have now tried everything on the standard diagnostic list except starting the 
program (not Windows) in safe mode. I can not find instructions on how to do 
this anywhere. I can bring up Windows in safe mode, but the instructions in the 
diagnostics specifically states "...not Windows Safe Mode..." 
Also, I am running through a D-Link DI-604 router on a DSL line. Again, 
information on ports used by Firefox seems to be hard to find. 
Note: about a month ago I had this program up and running without problem. 
Although I didn't have to configure my router to pass Firefox in my earlier 
install, I'm willing to try anything to get it working. Is there a list of 
ports used by Firefox available? Any assistance will be greatly apreciated.

Comment 4

[John Chalinder]

One more piece of information. When I could not find the file, XUL.mfl 
I did a search and there is no file with the name xul anywhere on my system. 
This is true for both the initial install, and for the subsequent cleaning, 
fresh download and reinstall of the program. I'm wondering if there is a file 
missing from the download... 
Finlaly, FYI, I did a complete virus scan and spyware scan and found the system 
completely clean. 

Comment 5

[Ryuichi KUBUKI]

WFM on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20051111 Firefox/1.6a1

Please reopend if you still have this problem with clean installation and network setup that works for other programs such as IE.