Closed Bug 305364 Opened 19 years ago Closed 19 years ago

After upgrading from 1.04 to 1.06 all web pages time out

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: ldwoldt, Unassigned)

References

()

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4 I have been running Firefox from the start and most recently was happy with version 1.0.4. Updates kept insisting that I install version 1.0.6 so I finally did. After upgrading, any and all pages I try and access give me a time out message and load nothing. I am running a 2.66 Intel Pentium 4 system with 512 MB of RAM and 240 gig or so of hard drive space on 2 seperate drives: an 80 and 180 gig (both Western Digital). I am running Windows XP Pro with latest Service Pack (2) and the latest patches and updates applied. FYI, I tried upgrading from 1.04 to 1.0.6 on my wife's Dell P4 2.8 gig system running Windows XP Home Edition and got similar results - there the browser just kept crashing and wouldn't start at all. I uninstalled version 1.0.6, loaded version 1.0.4 and here I am at a web page. Reproducible: Always Steps to Reproduce: 1. Upgrade to Firefox 1.0.6 2. Start the browser 3. Time Out Actual Results: Timed out going to the following home page: http://start.mozilla.org/firefox?client=firefox-a&rls=org.mozilla:en-US:official Also timed out going straight to Google, to microsoft.com, etc. Expected Results: The browser should have opened the web page(s) I tried to access.
Works For Me Installing a newer version requires you to tell your firewall about the new version of software, otherwise it may be blocked. It is likely whatever firewall you are using is aware of and is allowing 1.0.4 through, while blocking 1.0.6 from access to internet. Please search support forums such as forums.mozillazine.org before filing a bug here, as this particular issue crops up practically every day. To give you a start: http://forums.mozillazine.org/viewtopic.php?t=258042
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
Gee, I never thought of searching the reports. Oh, wait, yes I did and there was nothing relating to TIME OUTS. As for checking my firewall, wow, I missed that, too. No, wait, I didn't - Zone Alarm Pro was set to allow Firefox to access the Internet and yet I still got those pesky timeouts. Then there was the information regarding the second computer where version 1.0.6 just plain crashed and wouldn't run at all. Thanks for nothing. FYI, I have more than 25 years in the computer business from mainframes to PCs to UNIX systems. Next time I want to be treated like a complete idiot who can't even spell PC, I'll be sure to use the Mozilla forums. What you can be sure of is that I will be switching browsers so I don't have to deal with another smug, arrogant ass such as James Price. Hey Jimmy boy, what are you, about 22 or 23? I've got more time on a keyboard than you probably have living and breathing. Next time, ask some questions, do some research and read the whole damn bug report, not just the part that seems easy to answer. Thanks for nothing.
Did you try firefox in safe mode? http://kb.mozillazine.org/Safe_mode Please refrain from personal attacks in bugzilla.
Basically you said you could not connect to any websites you tried at all, right? or able to connect to some with Firefox 1.0.6 ? If the case is not beinbg able to connect at all, the top cause in general for not being able to connect to any sites after you install a new version of Firefox is due to a Firewall for some reason blocking the new version and causing this problem until it is sorted out, with Norton being one of the worst offenders in this case. You may rule out Zone Alarm, but there is still a small chance it could be a problem still perhaps. Other causes could be due to unfortunately to an extension or theme as there are a few extensions that have caused problem for some people during upgrade from 1.0.4 to 1.0.6 So what Firefox extensions and themes did/do you have installed if any? Try starting Firefox in -safe-mode as Jaime suggested as because if Firefox 1.0.6 was able to connect in safe-mode, then it could be an issue with your profile unfortunately. http://kb.mozillazine.org/Safe_mode If it is a profile problem, you could try creating a new one with he profilemanager without deleting the old one and if Firefox 1.0.6 connects fine, you can then migrate settings from the old profile to the new one, though you may want to back up your old profile or at least any specific things like bookmarks first in case. http://kb.mozillazine.org/Profile_backup http://kb.mozillazine.org/Profile_Manager I do hope you will try Firefox 1.5 when it comes out as if all goes well, as it should be much better than the 1.0.x branch. Based on your posting, I would not be surprised if most users on forums.mozillazine.org for example would have thought it was a Firewall problem also, before considering other potential causes. Sorry if you thought I was being rude, and as for your other comments toward me, well I'm going to ignore that as I want you to be able to continue using Firefox. Perhaps if you do have the experience with computers as you said, hopefully you would look at ways of improving Firefox by way of patches for new features, bug fixes etc for example in your spare time. I do hope you are able to get Firefox 1.0 6 working and have a nice day. :-)
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