Closed Bug 305532 Opened 19 years ago Closed 19 years ago

Start Firefox, hangs on opening any page, including opening page, yahoo.com

Categories

(Toolkit :: Startup and Profile System, defect)

Product:
Toolkit
Component:
Startup and Profile System
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: ronallohak, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20050603 Netscape/8.0.2
Build Identifier: Mozilla/5.0    firefox 1.0.6

double click to open firefox, app appears on screen, but stops at "Looking up
www.yahoo.com" or any other page I type in.

Have gone through standard diagnostic.
used regedit to clear registry.
uninstalled all mozillz apps.
turned off Norton Internet Security.
Reinstalled firefox, same problem.
Also tried Deer Park Alpha, same problem.
IE6 and Netscape 8 work fine.

Reproducible: Always

Steps to Reproduce:
1.double click Firefox ikon
2.page shows "Looking up www.yahoo.com", or any other page I put in.
3.nothing ever shows in browser window.

Actual Results:  
blank browser

Expected Results:  
opening yahoo page
Have you used a new profile?  Are you using a firewall - will need to be told
about differnt software versions.

This is clearly a support issue, not a bug (most people can use FF fine). 
Please consider using the Mozillazine forum:
http://forums.mozillazine.org/viewforum.php?f=38
Have been using firefox since v0.9.
This happened after upgrade to 1.06
Have tried to return to any previous version and they also refuse to work as well
Do you still see this when you start FF in safe mode?
http://kb.mozillazine.org/Safe_mode
Please use the mozillazine.org Forums for user questions.
-> invalid (support question)
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
Yes it happens in safe mode and with a different profile.
Also logged on to the system as a different user after reboot and same thing
happened.
Have Norton Internet Security, have tried everything with it turned off and no
change, havn't uninstalle it as yet.
Everything went south after I got a notice about new FF, 1.06, and then closed
all apps and installed it.
Found the problem, FF1.06 doesn't like Norton IS 2005.
Uninstalled Norton and problem with FF1.06 went away.
Reinstalled and problem came back.
Guess I'll have to use Netscape till there is a fix.
That sounds like a firewall problem.  You need to ensure that Norton IS kniows
to let FF access the internet.
That sounds like a firewall problem.  You need to ensure that Norton IS knows to
let FF access the internet.
Product: Firefox → Toolkit
wow I should have thought of that it was a firewall issue. turned off firewall and started working
firefox home page(yahoo) is not opening and the browser is suddeenly closing in the middle
You need to log in before you can comment on or make changes to this bug.