305668 - uscourts.gov - page immediately after login does not display fill in form in second frame

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[paul mccarthy]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

page immediately after login does not display fill in form for case information.
 the page appears to be in two frames.  This is PACER for the Northern District
of California

Reproducible: Always

Steps to Reproduce:
1.logging in with name and password
2.
3.

Actual Results:  
displayed the fill in form for case information.
Note:  Very similar PACER page for the Central District of California
immediately after
https://pacer.login.uscourts.gov/cgi-bin/login.pl?court_id=candc displays
correctly in Firefox.  Problem is probably in the cgi script used on the
Northern District. 

Expected Results:  
note:  there is a difficulty in Firefox testing this as you need an ID and
password to log in

pacer service center email address is [e-mail]

Comment 1

[paul mccarthy]

wrong url given for central district's pacer login.  should be
https://pacer.login.uscourts.gov/cgi-bin/login.pl?court_id=cacdc 

Comment 2

[Chris Lawson (gone)]

Their manual (I'm not setting up a login that I'm going to have to pay for) says:

"Web Browser - The current release of PACER was written as a web application 
compatible with Netscape 4.x and above or Internet Explorer 5.x and above.  However, it 
is recommended to use the most recent version of any browser.  Mozilla and Firefox are 
also compatible with PACER."

That seems to imply that this *should* work, at least.

Paul, is it still broken? Can you explain what the problem appears to be that makes you believe this is a TE bug?

Comment 3

[Chris Lawson (gone)]

One month is quite long enough to have waited for a response. INCOMPLETE unless someone can answer comment 2.