305780 - Firefox problem with Win XP Multiple Desktop Powertoy - copy and paste not working

Status: RESOLVED INCOMPLETE

(Firefox :: Shell Integration, defect)

Description

[bruce.richardson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

Please see bugs #305778 and #305774 for similar, reproducable bugs with the XP
Multiple Desktop Powertoy and Firefox. Unfortunately I have been unable to come
up with a set of steps to reproduce this bug. However, using Firefox on my main
PC means I encounter this problem _every_day_ in some form or other.

When using Firefox and having switched desktop a number of times using the
multiple desktop powertoy from Microsoft, copy and paste functionaly stops
working. Listed below are some of the various symptoms I have encountered at
various times:

* I can select text in a Firefox tab, but when I right-click there is no copy
option. Similarly cut and copy options are disabled in the menus and the
shortcut keys do not work
* Selecting addresses in the address bar suffers the same problem as above, no
context menu copy option, no main menu option and keypress has no effect
* On some occasions selecting _part_ of the address in the address bar will
allow that portion of the address to be copied when the whole address cannot (I
have copied addresses from the bar by leaving off the "l" in .html when selecting)
* The "Select All" menu option was available when copy was not, so I tried using
that to copy a page from a tab. After clicking it, the copy option became
available though the text was not highlighted. Instead, the text in a
_different_ tab was highlighted and could be copied.
* Pasting can be problematic, especially for text copied from Firefox. On many
occasions I have had to copy text from FF to notepad/textpad, reselect and copy
it before pasting into Firefox.

These are the principal problems encountered. Unfortunately I have been unable
to generate steps to reproduce them as of now. If I subsequently do find out how
to reproduce any symptoms I will add them to this bug.

Reproducible: Couldn't Reproduce




Though not reproduceable by me, I encounter this problem after continuous FF
usage every day.

Comment 1

[zug_treno]

Related to Suite bug 133439 comment 8 and bug 264037 comment 2?

Comment 2

[bruce.richardson]

(In reply to comment #1)
> Related to Suite bug 133439 comment 8 and bug 264037 comment 2?

Yes, difinitely to the former. The latter I have also experienced but its
perhaps more relevant to what I described in a previous bug report 305774. When
the ' and / keys are triggering the find function in a text box, the cursor keys
and home end keys don't work.
From my experience, cursor/home/end keys not working has a stronger correlation
with the find dialog pop-up than with the copy/paste functionality.

Comment 3

[Peter Mork]

[e-mail]:

The multiple desktop powertoy is associated with a lot of weird behavior, which can be demonstrated as follows.

1) Open Firefox in one desktop
2) Open multiple tabs
3) Switch to a different desktop
4) Return to the desktop containing Firefox
5) Ctl-tab to a different tab

Now, the following behavior is exhibited:
* Even after clicking on a page, the arrow keys cannot be used to scroll the page up or down.
* Highlighted text cannot be copied.
* The arrow keys do not work inside input boxes.
* Typing the character ' in an input box opens the search pane (making it hard to type "it's" in an input box).
* The address in the URL bar cannot be copied.

Correct behavior can be restored by opening notepad, typing at least one character, and alt-tabbing back to Firefox.

If you need more documentation, feel free to contact me.

Comment 4

[Steve England [:stevee]]

Reporter, do you still see this problem with the latest Firefox 2? If not, can you please close this bug as WORKSFORME. Thanks!

Comment 5

[Peter Mork]

I just installed Firefox 2 (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4) and launched the virtual desktop powertoy.  I followed steps 1-5 and verified that all of the behavior indicated above still happens.

Peter

Comment 6

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 7

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.