Closed Bug 306736 Opened 18 years ago Closed 15 years ago
Trying Move from Junk to Inbox causes loss of 5 unopened messages
. Now Inbox shows (5). Can I retrieve my lost messages?
(Thunderbird :: General, defect)
(Reporter: gpohl, Assigned: mscott)
(Whiteboard: closeme 2008-02-05)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Encoding: ISO-8859-1 Last Modified: 7/14/05 Five vital messages were delivered to the Junk folder. Without opening I tried to Move them to Inbox. All messages were lost. Now Inbox is followed by (5). Can I retrieve these messages? Thanks, George Pohl Reproducible: Always Steps to Reproduce: 1. Selected unopened message for moving from Junk to Inbox. 2. Move > Local > Inbox 3. Repeated the above 5 times, trying to Move 5 messages to Inbox. Actual Results: The messages disappeared from Junk folder. The messages did not appear in the Inbox. Inbox now appears as Inbox (5) I fear I have lost these messages. Is there any way to retrieve them? Expected Results: The selected messages should have appeared in the Inbox folder.
18 years ago
RE: Bug 306736 - Dated 1 SEP 05 Has anyone else encountered this same difficulty? George 25 SEP 05
Summary: Trying Move from Junk to Inbox causes loss of 5 unopened messages. Now Inbox shows (5). Can I retrieve my lost messages? → Trying Move from Junk to Inbox causes loss of 5 unopened messages. Now Inbox shows (5). Can I retrieve my lost messages?
18 years ago
Yes, I have found this same fatal behaviour. My Thunderbird works just as originally reported. The messages _are_lost_ when they are moved from Junk folder (actually Trash-folder in my setup) back to Inbox. No matter if I drag/drop the to Inbox or use the context menu: 'Move To / <account name> / Inbox. I think that this issue should be promoted to Major. Using: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5 The account type is IMAP.
18 years ago
ATTN: Sami Tillgren: Thank you for corroborating the bugzilla I reported. It bothers me that no one is addressing this bug. One of the lost messages was very important to me. It was from a man whom I had met for the only time at the Wagner Opera Fest in Bayreuth Germany. I had neglected to get his e-mail address, so there was no possibility of contacting him after his message disappeared. The good news is that the message appeared in my Inbox about a month later. I think I may have inadvertently retrieved the message when I went Tools > Junk Mail Controls > Adaptive Filter. Then I removed the check-mark from the box which controls "Enable Adaptive Junk Mail Detection". Please let me know if you have any further knowledge about this bug. George
17 years ago
(In reply to comment #3) > The good news is that the message appeared in my Inbox about a month > later. I think I may have inadvertently retrieved the message when I went > Tools > Junk Mail Controls > Adaptive Filter. Then I removed the check-mark > from the box which controls "Enable Adaptive Junk Mail Detection". Did all five of the messages appear in your Inbox about a month later? Is this a POP or IMAP mail account? If POP: At the time of the problem, were you using the "Download headers only" option?
This error is still happening to me - latest yesterday - but appears intermittent. t is very frustrating and I have lost several peices of important email by trying either to download the message first (I use the download headers only option) or transfer/copy the email from Junk to Inbox. Neither seems to work and the email just disappears.
16 years ago
QA Contact: general
16 years ago
I think reporter is gone. please comment if you don't see, or still see this problem.
Whiteboard: closeme 2008-02-05
15 years ago
Resolving closeme bugs that did not have any useful information provided since the last comment. -> incomplete. Please feel free to comment if the issue still occurs in the latest supported version 220.127.116.11 or trunk nightlies. Filter on ENDEAVOURLANDSATNIGHT123
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
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